Support Team
KPI
Guess The AM
Pillars
Random
100

What was the highest RI free days RDU9 has hit in 2026?

147 Days

100

What does CPT stand for?

Critical Pull Time

100

Who was the first to win the FIN award?

Who is Christian

100

What pillar does TOT fall under?

Cost

100

What day does the Affinity Fair fall on in August?

What is Wednesday the 26th?

200

What is the current Working well campaign this week

?

200

What does DEA Stand for?

Delivery Estimated Accuracy

200

What Manager has the most working well completions and won the Working Well Warrior for RDU9?

Who is Santerra?

200

How many volunteer hours are we currently at?

250?

200

How many Simbas are required to be placed in by each Leader?

1 positive and 1 coaching

300

what  percentage of RDU9s population must have a simba audit in?

15%

300

What does DEA measure?

what is The last success before failure. 

300

Who manages Latinos at RDU9?

Who is Dulce

300

What is the TPH glide path for the week?

80

300

Fill in the Blank- if John asks- what is the ____?

Hines

400

What does EEI stand for?

?

400

What is the criteria for a package/pallet to hit us for "late staging"?

What is staging for 30 minutes before CPT?

400

Which Manager was recognized by The VP of Sort Centers for their contribution in a specific area?

Who is Micheal for Sustainability.

400

What is part of an injury report if the Ops team responsible for filling out after an injury? 

what is the initial incident report?

400

What is the TOM (how many drivers) answer in every Pre-Sort meeting? 

What is 2 drivers?

500

What requires a bridge and adapt of an hourly AA goes over ___ and ___?

what is 12 hours and 6 days ?

500

What creates a MSD- Missing Depart Scan?

What is getting a bot scan down stream without an outbound scan first.

500

Which AM won score card of the year 2025?

Who is Leslie

500

How many support hours should we be using on Wednesday? (PA & SC)

50 and ?


500

Name the last three (or any 3) -network initiatives have been launched/piloted at RDU9

Dopler, VXU9, turbo totes, URL

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