The Four Communications Styles
What are Passive, Aggressive, Passive Aggressive, and Assertive?
An inevitable and natural part of everyday life
What is conflict?
The racing & pounding heartbeat, dry mouth, clenched teeth, clenched fist
What are anger cues?
A pyramid that shows what you need in order to become the person you want to be
What are the hierarchy of needs?
People, businesses, and/or organizations who are not in close relationship with the primary victims but are nonetheless affected
What are tertiary victims?
Dealing with law enforcement, you should be.....
The issue is simple and not much at stake
What are quick fixes?
One of the most dangerous emotions we experience simply because we don’t know that it is there or what it is for
What is unresolved anger?
Pre-awareness, contemplation, and taking action
What are the stages of change?
The capability to share and understand another's emotions and feelings
What is empathy?
A sexually transmitted viral infection that has no cure
What is Genital Herpes?
State the problem as clearly as possible, identify choices and consider the consequences of each possible choice, choose the best alternative, and act on it, decide whether the action has helped or hurt.
What is star?
A powerful force which may express itself in other ways inwardly
What is internal anger?
It is put together from how others have seen and treated you
What is self-image?
A collection of feelings and actions that are a result of losing something important
What is grief?
Involved in 50% of all driving fatalities
What is alcohol?
Defending one’s authority or credibility, personal button pushing, bringing up past history or irrelevant issues, and making empty threats and issuing ultimatums
What are power struggles?
A pattern of behavior in any relationship that is used to gain or maintain power and control over an intimate partner
What is domestic violence?
The first step in setting personal goals is to consider what you want to achieve in your lifetime
What are post-release goals?
The means to be held responsible for your actions
What is accountability?
The 5 Types of Abuse
What are physical, emotional, verbal, sexual, and chemical?
The last step to Decision making
What is evaluate the results?
The disconnection, reactivity, avoidance, inside your mind, and neglecting values
What is drain in your relationship?
A useful way of making goals more powerful
What are smart goals?
A way to make restitution for the ill effects of crime
What is restorative justice?