My Benefits App
and IVR
and IVR
What is IVR stand for?
What does it provide users?
Interactive Voice Response System (IVR)
A toll-free telephone system that provides general information to participants about Ontario Works and selected information about personal case files.
What are your 3 Rights on Ontario Works?
An Interview
Any time that you meet with your worker you can bring someone with you. This person can be anyone you would like to have there.
A Decision in Writing
We will write to tell you of any eligibility or financial decisions we make and the reasons for making them.
A Chance to Have Decisions Reviewed
If you disagree with any decision that we make, you may request a review within thirty (30) days of the date on the letter. You will be told of the result in writing.
What is the amount of earnings deducted from the Ontario Works cheque in the first 3 months on assistance?
100%
Name 4 EMployment Supports Programs
•Employment Development (ED)
•Self-Employment Program (SEP)
•Learning, Earning and Parenting (LEAP)
•REACH program
Do you need a grade 12 diploma?
Yes
How do your get your •9-digit member ID and your PIN #. to use the IVR
Contact your caseworker to activate your IVR access.
•You are responsible for following the rules of the Ontario Works Program
•Immediately report any changes
•Respond promptly if you receive a request for information
•All members of your benefit unit who are 18 years of age and older are required to participate in employment assistance activities
What is the basic deduction after the first 3 months on Ontario Works?
What percentage of the earnings are then deducted from ythe Ontario works cheque?
$200
50%
List 10 Onine workshops you could attend?
Targeted Resumes
Job Search Letters
Employment Interviews
Taking Your Job Search Online
Effective Communication
Work Ready
Rent Smart
Goal Setting
Confidence Boost
Wellness Journey
Managing Anxiey
REACH Coachong Series
What Pathways Programs are provided at the Durham District School Board?
Who is the contact person?
Certificate Programs available through Continuing Education – EA Lovell site
•Carpentry & Renovations Adult Dual Credit
•Hospitality
•Office Administration
•Logistics & Distribution
Anne Leblanc
What is My Benefits App?
An online service available 24/7 you can use to access information.
What changes must your report in a timely fashion?
Income Earnings Assets Circumstances
Changes in address
Changes ing poeple living and mosing away
Children truning 18
Adults turning 65
Changes in the amount of rent you pay
Changes in Assets
Changes in Income and Earnings
All Play
Bonus
All teams get 300
What Mental Health Supports can I access througn Ontario Works?
INdividual and Family Counselling
Canadian Mental Health Association
What Pathways Programs are provided by Durham Disrict Catholic School Board?
Who is the contact person?
Certificate Programs available through Continuing Ed – Archbishop Anthony Meagher
•Personal Support Worker (PSW)
•Custodial Services
•Enterprising Employee
Jane Norris
What 4 things can I do using My Benefits App?
•You can report income, address or telephone number changes
•See past payments and view letters
•View your information such as your phone number, email, and family members on your file
•To access this service, you need to have an email address and Direct Bank Deposit (DBD) on file
What is an Outcome Plan?
•An agreement with the activities you agree to participate in
•Full time participation is 140 hours per month
(7 hours per day x 5 days per week x 4 weeks per month).
•Approved activities include: work, job searching, school, training programs and volunteering
•Non-Compliance
•To change your activities speak with your Caseworker or Employment Counsellor
Calculate the Ontario Works cheque +earnings for someone who has earnings from a part time job of a $1000 after they have been on Ontario Works?
They have income of $1000
Income exemption $200 (leave $800)
Income deduction $400 (50% of the remaining $800)
($1000 -$200 +$800 x 50% = $400)
New OW entitlement $333.00
Total monthly income from all sources $1333.00
ALL PLAY
Bonus 400 points
List 4 Education Benefits?
•School Registration
•School Transportation
•School Supplies
•Post-Secondary Application Fees
ALL PLAY
Because you are all good sports Playing REACH: WOW
so all teams gain 500
What is a Restriction and a Deferral?
Deferrals
If you have a situation which prevents you from participating, speak to your caseworker. You may need to provide proof and your requirements could be deferred (meaning removed completely for a period of time).
or
restricted for short periods of time.
Restrictions
For example, you may have a medical (health related) issue or childcare related. From time to time, you will be required to submit an update of your current situation.
This will require more discussion with your caseworker.
Why would it be beneficial to have earnings while on Ontario Works?
•The more income you earn, the less money you receive from Ontario Works, but you have more total income from all sources.
•If your income exceeds your monthly OW entitlement so that you no longer qualify for financial assistance, you may still qualify for health benefits.
What are two ways I can get help reducing my Stress and Anxiety?
Mental Wellness Initiative
•We have free online and phone-based counselling that may interest you.
•This is a program for those looking for help with mental health concerns including anxiety, depression, trauma, stress, self-esteem etc.
•You can access help 24/7 from the comfort of your own home using your own computer, tablet or smart phone.
•The counselling can be adjusted to your needs and includes skill-building exercises like deep breathing and journaling, as well as regular check-ins with a dedicated therapist – online and over the phone.
•It’s completely confidential and does not affect your social assistance.
•Visit the website to complete the assessment to determine if you’re eligible.
List 4 types of Emplyment Benefits?
Employment Start-Up Benefits
•Part- Time Employment
•Full-Time Employment
Transportation Benefits
•Transportation Assistance Program (TAP)
•Mileage
•Drivers’ Licence and Plate Renewals
Clothing and Grooming
Other Benefits