*Dress Code
*Slack Channels
*Types of Orders
*Sip Lines
*Random
100

True or False: Pajamas can be worn as long as it is a pant set with no design. This is only allowed on Fridays.

False: Business casual is the appropriate attire to wear at Cirkul Mon-Fri.

100

I've been drinking pop since I was a baby...until I tried Cirkul. It has been weeks since I've had it. Cirkul is truly a game-changer. I'm telling everyone I know!

Positive Reviews Channel

100

They can order from the Products Page or the Bundle Builders Page. The customer has chosen not to enroll in a plan.

On-demand: (Shopify)

100

Unsweetened touch of fruit flavor to give your water a subtle yet delicious spin.

Puressence

100

A premium, two piece silicone protective layer that can be added to your bottle to protect from small bumps and scratches.

Shock Sleeve

200

Name 3 clothing articles that are not allowed to be worn

No ripped jean, sleeveless shirts, midriff shirts

200

Coconut Pineapple is my favorite flavor, and it arrived in 2 pieces. What is the deal with this happening? I would like a replacement now.

Quality Control Channel

200

Customers can opt-in this when placing an order through the Bundle Builder or selecting from the Plans Page.

Auto-Ship: (ReCharge)

200

Enriched with B-Vitamins to fuel your everyday.

LifeSip

200

Securely store your two favorite Sips for home or on-the-go!

Sip Safe

300

You can refer to this document for additional information regarding the standard of dress wear for Cirkul

  • Refer to the Dress Code Policy Document for additional info

300

A customer sends a photo of their 2-year-old daughter drinking Cirkul on the beach in Athens, Greece.

*Parents granted permission for us to share photo.

Lifestyle

300

These take longer to process/create than typical orders because it needs to be designed, printed, and cured prior to shipment.

CUSTOM BOTTLE: 

300

Jackpot

Fission

300

Every third Thursday of the month a new limited edition flavor is released.

FLVR Lab

400

True or False: Opened-toed shoes are acceptable to wear in the office, however, you must put on closed-toed shoes when entering the warehouse.

False: Closed-toed shoes must be worn at all times in the office and the warehouse.

400

Marionette just put in an order for a custom bottle. She now wants to have the photo fully wrapped. What channel and who should you tag to ensure these changes are made?

Helix + tag/message Belle

400

Customers are given ‘Gift Certificates that are used like Gift Cards and will have values of either $15 or $30. 

WW (aka WeightWatchers) 

400

Big, bold, delicious taste blended for you and the next generation lemonade drinker

Squeeze Lemonade

400

What is Garret's last name?

Waggoner

500

Bobby has on a sleeveless shirt. This shirt can be worn only if it is paired with this item

A jacket or cardigan

500

A customer with an auto-ship plan has been approved for a refund.

NO CHANNEL- This channel is no longer used to process a refund. Please, reach out to your team lead or supervisor for further review & approval. The Bulletin is a great source of additional information.

500

This is a third party service that provides Cirkul as a product their customers can add to their “box.”

This is what their order numbers look like in ShipStation: FFF.DS.44086119.38426632


FFF (aka FabFitFun):

500

Fast Break

Flyte

500

Easily give the gift of Cirkul to friends (or yourself!) 

Comes in increments of 10,25, 50, & 75

E-Giftcards

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