Whatchya Know About Me(True or False)
I have twin boys.
False
A member n/s their home group and is in provider compliance. Does the member get a script?
No!
What are the steps you need to take if you added an engagement note on the wrong members chart?
Create an addendum to the incorrect member's encounter, stating that the documentation was entered incorrectly.
Include the individual's name, credentials, position, date and time the addendum was created, and a concise explanation of the error (e.g., "This documentation was entered under the wrong member in error. The correct member's record has been updated appropriately. Updated by Hannah Kent-Landis, (credentials), 6/26/25 4:03pm").
Avoid removing or altering the original entry to maintain transparency and ensure proper audit trails.
True or False: A member can come into the office and pickup their medical records?
False! A member must sign a member access request which then you fill out the medical records request. Medical Records will then send the information to the member via the way they would like.
Who is the actor who plays Ironman?
Robert Downey Jr.
I love sports.
True
A member contacts the office upset stating they have lost their medication in the washing machine. What are your next 3 steps?
1. Check PDMP to see when they picked up
2. Schedule 1:1 with provider
3. Fill out 1:1 template and create script with a note to pharmacy regarding the situation
You get an AL task stating your documentation still needs to be locked and signed. You click on the link but everything is locked. What do you do next?
Route to Sara with a note explaining why you are routing
How do you contact compliance?
compliance@joingroups.com
Which streaming service is home to the series Stranger Things?
Netflix
I am a vegetarian.
false
A member r/s their provider day and is in provider compliance as well as uds compliance. Do you sent a script?
If a member does not attend their scheduled appointment, however, they called ahead to let us know they were unable to join and rescheduled, and the member is in provider compliance, the prescription will be forwarded to the provider to make the final determination.
Situation:
Background:
Assessment:
Response:
A member comes in and is out of gas and needs $5 to fill up his tank. You have worked with this member for 4 years and know him very well. What do you do?
Groups cannot give members donations of cash or cash equivalents such as checks, gift cards, or vouchers.
Members may be directed to other resources when in need.
Who recently got engaged to a chief's football player.
Taylor Swift
True
You as the CC are sending an RX on call for a member. This member's normal provider was out sick unexpectedly today and cannot sign the member's IP RX. Please share an example of the note your would leave on the task.
Home provider OOO, routing to Provider X who saw member on X/X/XX, Sara Ryan, 10/20/25
DAILY DOUBLE! DAILY DOUBLE!
A members wife calls in and states her husband is at groups and can not attend tonight because he is very sick. How would you respond?
1. Place wife on hold
2. check for ROI
3. if ROI document and r/s with wife
4. if no ROI let wife know we can not confirm or deny w/o ROI.
Who is Earl L. Della Barca
Group's Compliance Officer
This Purdue Boilermaker superstar led Purdue to multiple big Ten titles before declaring for the NBA draft in 2019
Carson Edwards
DAILY DOUBLE!!
My Birthday is 12/1/1980
FALSE
Before sending a MUG RX over to the provider, what steps must the CC complete?
Check for UDS Submission in the last 28 days;
Run Inspect to verify the member truly needs medication;
Confirm that the provider the script generated for is the provider running the MUG
A member messages you saying they are missing group because they are sick. They are out of provider compliance and haven't submitted a drug screen in 2 months. They have not attended since 9/16. What does your SBAR look like?
Background: Member is going to miss their home group due to being sick. Member has not attended since 9/16 and has not submitted a screen in 2 months
Assessment: CC reached out to member explaining they are out of provider and UDS compliance. CC asked member to r/s for Wednesday 3pm 10/23
Response: Member agreed to MUG as well as asked for screens to be mailed out
Member submits a drug screen with their first name only and the date on the top of the lid. Is this valid?
No. Member can not write their name and date on top of the lid.
What Big Ten basketball team as been made the overall #1 pick in the preseason AP top 25 poll?
PURDUE!