PRICE
LOCATION
SIZE & LAYOUT
PARKING
COMPARING OPTIONS
100

Complete the sentence:


“The office costs $4,800 and the client’s budget is $5,000, so it ______ our budget.”


Answer: fits within / stays within

100

100

Complete:


“This building has easy access to public ______.”



Answer: transport

100

Complete:


“This office can ______ your space requirements.”


Answer: meet

100

Complete:


“How many parking ______ do you need?”


lots/ spaces

100

100

Complete:


“Let’s compare different ______.”



Answer: options

200

Complete the sentence:


“The office costs $6,000, but the client can only spend $5,000. It ______ our budget.”


Answer: exceeds

200

200

Complete:


“The building has convenient transport ______.”



Answer: links

200

Complete:


“This office has an open-plan ______.”



Answer: layout

200

Complete:


“Is parking included in the ______?”



Answer: rent

200

Complete:


“Another business centre has made a competing ______.”



Answer: offer

300

300

Client says:


“The rent is a little too high for us.”


Give 2 possible responses.

Possible answers:

  • “We could negotiate the price.”
  • “We may be able to offer a discount.”
  • “Let me see if we can reduce the rent.” 
300

300

Client says:


“Most of our employees use buses and the metro.”


What 2 advantages would you mention?

Possible answers:

  • “The building has easy access to public transport.”
  • “It’s a well-connected location.”
  • “There are convenient transport links nearby.” 
300

300

Client says:


“Our head of the company needs a separate room for private meetings.”


What would you recommend?

Possible answers:

  • “I’d recommend a private office.”
  • “A private office would be a good option.”
  • “We can offer a private office for the him.”
300

Client says:


“Some of our employees drive to work.”


Ask 2 useful questions.

 answers:

  • “Do you need reserved parking spaces?”
  • “Would you like the parking spaces to be reserved?” 
  • “How many parking spaces do you need?”
300

Client says:


“Their rental rate is lower.”


Respond 

Possible answers:

  • “Let’s compare our offer with theirs.”
  • “Let’s compare our offer with theirs and see what is included.”
400

400

Client says:


“Your office is more expensive than the one we saw yesterday.”


Respond using 'value for money'.

Possible answers:

  • “I understand, but I believe this office offers good value for money.”
  • “The rent is higher, but the overall package offers good value for money.”
  • “Let me explain what is included in the rent.”
400

400

Client says:


“Our employees come from different parts of the city.”


Recommend the location using 2 target phrases.

Possible answers:

  • “This is a well-connected location with easy access to public transport.”
  • “The building has a convenient location and convenient transport links.”
400

Client says:


“We may have 10 more employees next year.”


What would you recommend and why?

Possible answers:

  • “I’d recommend a flexible layout because your team may grow.”
  • “A flexible layout would give you more flexibility as your company grows.”
  • “You may need more office space in the future, so a flexible layout could work well.”
400

Client says:


“We have many visitors every day.”


Recommend a parking solution using 2 target phrases.

Possible answers:

  • “We have convenient parking for visitors.”
  • “Let me check the available parking spaces.”
  • “We can look at the parking availability for your visitors.” 
400

400

Client says:


“Why should we choose your office?”


Use:

competing offer + value for money

Possible answers:

  • “I understand there is a competing offer, but I believe our office offers better value for money.”
  • “Let’s compare the competing offer with ours and look at the overall value for money.”
500

Mini-negotiation

Client:


“Your office exceeds our budget.”


You must use at least 3 target phrases.

Possible answers:

  • “I understand. What budget do you have in mind? We could negotiate the price and see if we can offer a discount.”
  • “I understand. Although it exceeds your budget, we could negotiate the price. I also believe it offers good value for money.” 
500

Challenge

Client:


“Our employees don’t want long commutes.”


Give a short professional response using 3 location phrases.

Possible answer:


“This is a convenient location with easy access to public transport and convenient transport links.”


500

Challenge

Client requirements:


15 employees
120 m²
manager’s office
space for future growth


Give a recommendation using:

office space + meet your space requirements + flexible layout + private offices

Possible answer:


“This office provides enough office space to meet your space requirements. It has a flexible layout and private offices, so it could work well as your company grows.”


500

Challenge

Client:


“Parking is very important for us. We need spaces for employees and visitors.”


Give a professional response using 3 parking phrases.


Possible answer:


“Of course. We have available parking spaces, and we can also discuss reserved parking spaces. Let me check the parking availability for your visitors.”


500

500 🔥 FINAL NEGOTIATION

Client requirements:


120 m²
15 employees
5 parking spaces
convenient transport
manager’s private office
budget: $5,000


Your office:


$5,500
flexible layout
parking included in the rent
convenient location


Client says:


“Your rent exceeds our budget, and another business centre has a lower rental rate.”


Student task:

Respond professionally and use at least 4 target phrases.

Possible answer:


“I understand. Let’s compare our offer with theirs. Although their rental rate is lower, I believe our office offers good value for money. It has a flexible layout, a convenient location, and parking is included in the rent. We could also negotiate the price.”


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