LMSPI Policy & Procedures
This mandatory daily requirement must be completed by noon the next day and documents agent activities
What is Daily Accountability?
These offices audit agent submissions within 24 hours of receiving the file completion email.
Who are the Listing and Closing Departments
This type of lead qualifies an agent for a one-tier bump in commission split for that transaction only.
What is an Agent Generated Lead?
This disclosure must be given at the “first personal business meeting” with any consumer.
What is the Mandatory Licensee–Consumer Relationship Disclosure?
This document typically outlines the price and terms before executing a purchase & sale agreement.
What is an offer or contract to purchase?
All FUB lists must be brought to zero by noon Monday–Friday under this policy.
What is Smart List Zero?
This 5% fee is deducted from Adjusted Gross Commission Income.
What is the Administrative/Marketing/Technology Fee?
This performance metric evaluates appointment set, met-with rate, and conversions for sources like Zillow Flex.
What are the company Conversion Metrics?
This form must be completed for any residential property built before 1978.
What is the Lead Paint Disclosure Form?
This agreement type is required for all LMSPI listings and buyers and must be at least 180 days for residential.
What are exclusive agreements?
This is the maximum possible commission split for an LMSPI agent.
What is 75%?
This must be complete, submitted, and audit-approved before any commission is paid.
What is a complete transaction file?
This term describes all leads sourced or paid for by LMSPI, including Zillow, Ylopo, and PPC.
What are Company Generated leads?
This many continuing education hours are required every two years in Massachusetts.
What are 12 hours?
This abbreviation refers to the standard lender-required inspection of the home's septic system.
What is Title V?
This company requirement ensures all listing agreements, disclosures, and P&S documents meet internal compliance.
What is Audit Approval?
This must be complete, submitted, and audit-approved before any commission is paid.
What is the No direct contact rule?
This company vehicle is the only one permitted to park on the west side of the LMSPI lot.
What is the LMSPI Moving Truck
Under MA agency law, this status means the agent assists but does not represent either party.
What is Facilitator / Non-Agency?
This term describes the document produced at closing detailing the buyer’s debits and credits.
What is the Closing Disclosure (CD)?
This document outlines professional expectations—dress code, meetings, forms, safety, parking—governing daily office behavior.
What is the Independent Contractor Policy Manual?
This must be complete, submitted, and audit-approved before any commission is paid.
What is 5% escrow?
Failure to complete DA, SLZ, or CRM updates results in losing access to leads under this enforcement mechanism.
What is being paused?
This form is signed by both both buyer and seller as well as agent(s) at time of offer when the clients are in Dual Agency
What is the Notice of Dual Agency?
This energy efficiency scoring system is used in MA, often in older or rehabbed homes.
What is a Mass Save Home Energy Assessment?