Manifesto
How do we serve?
We serve from the heart, offering personalized and flexible services that open doors to new opportunities, standing by our members to support them through every stage of their financial journey.
What is one way we are "committed to our core"
At MCU, we are there for our members throught their financial journey including the change and uncertainty that comes with the big moments in life. We are committed to continual improvement, for both our members and ourselves. We are here to help people plan and grow their future, supporting families through generations. Our relationships are lasting and ongoing so we are driven to constantly improve and do better.
Where (what town/city) has one art gallery for every 34 residents?
Carmel-by-the-Sea
What are the languages can you select to view MCU website?
English or Spanish
Name one of our values in C.O.A.S.T.
Community
Optimism
Action
Stability
Trust
What's one way we promise to earn members trust?
We will work to earn your trust.
By knowing your name.
By putting you first.
By doing what's right.
How are we "by your side"?
"Doing Right" is how we do business. It's how we treat our members and employees. We are committed to exceptional service centered around the fact that we always, only do what is right for our members and employees.
What famous actor servied as mayor of Carmel-by-the-Sea?
Clint Eastwood
Where do you find information on how to keep your money safe?
Website "Security Center"
Name one of the calculators
Savings
Estimate mortgage payment, auto loan payment, mortgage payment, home equity loan payment
We are a community defined by aspiraton, fueled by our members' financial dreams.
What is our focus?
Focused on our people. Focused on our communities.
Our focus is always on what is best for our members and the communities we serve. Everything we do, every cent of profit we make, goes back to our members and their communities.
Which HBO critically acclaimed series is set in Monterey?
Big Little Lies
Why choose MCU?
Committed to Doing Right by You
Our values
Or any member benefits
What is one of the educational topics you can learn via our website?
Learn to budget, build credit or plan for an emergency (and more)
Why is community important to us?
Because we know the power of community resides in the power of its people. And people are our priority.
What is our mission?
What we're determined to do.
To do right by our members through every stage of their financial journey.
What is Monterey Peninsula world-renowned and has has 26 public and private locations?
Golf destination. Three courses located in Pebble Beach Spyglass, Poppy Hilss and Pebble Beach itslef are consistently ranked among the tope ten courses in the nation.
How do you find an ATM near you?
Website ... ATM Finder tab
What are the names of the two checking accounts offered?
Cash Back Checking
Live Full Checking
What do we make it easier for our people to achieve?
We make it easier for people to achieve their potential, uplifting every individual we serve.
What is our vision?
How the world looks whenwe achieve our mission
Better lives for the people we serve.
Who (or how) was the Bixby Bridge built?
The Bixby Bridge in Big Sur was built by prisoners eager to earn "good time" off their prison sentences. It is one of the world's highest single-span bridges at 714 feet long by 260 feet high.
What are two online services?
Apply for a loan Online Banking
Mobile banking Make a loan payment
How to videos Financial education
Zelle
What account can you earn 8.33% APY?
Live Full Checking