Activities
Policies
Behaviour Management
100

A tally of all the campers in your group. They are done regularly and after moving locations. 

What is a head count?

100

Elevator, kitchen, parking lot and construction zones. 

What are restricted areas at camp?

100

It is crucial for staff to remain neutral. Foster a spirit of cooperation not competition. 

What should staff of when there is a conflict between campers?

200

Try to have campers eat the main part of their lunch before any treats. 

What is a lunch time rule?
200

20 campers are allowed to use the area at once. 

What are the splash pad capacity rules?

200
A camper refuses to listen and participate in an activity. Instead sits off to the side and pouts. 

What does fear of trying something new look like in campers?

300
Stand outside the entryway of change rooms and listen for inappropriate behaviour. 

What are staff duties while campers are changing?

300

Bring the item to the checkout desk and have parents review the items. 

What to do with a found item?

300

Do not overreact and do not ignore it. 

What to do when a camper uses inappropriate language? 

400

Staff should bend down so that they are on the child's level. 

What should staff do if a camper gives them a hug?

400

Make it clear that kind of treatment will not be tolerated, establish that the group is there to have fun with one another and that you are there to talk to at all times. 

What does it look like to prevent bullying within a group?

500

Greet them with a smile, engage in friendly conversation and be prepared to answer any questions. 

What are the customer service guidelines for interaction with parents?

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