You have mail!
Who do I email to add a fill back if it's the last fill on the account?
Front Desk
Is there tax in NJ?
Yes
I need invoices. Can I print them online or do I have to call?
You can print them online!
P.S.
Stop calling
My package is lost! Who should you transfer me to?
Seniors
I have a dup account. I updated all the info. Who do I tell/email?
SP
When did we start charging tax in Arkansas?
3/1/2021
I need this medication shipped faster. Do you have a 1 day shipping option? What does it cost?
Yes - $30
My medication was left out in the cold freezing mailbox overnight. Can I use it still?
"That's a great question. Let me transfer you to the RPH."
Quote- Damon era 2022
CC_Sups
I don't have enough money to pay for this and my pet is really sick. Can you give me free shipping?
Negative ghost rider
I need to order my pet's script. It's Pimobendan 5mg tiny tabs, 30ct bottle. I have 6 fills. Can I order one big bottle instead of two little bottles?
Sure can! It's probably cheaper!
I don't understand why you can't give me pricing. Give me your manager. Who do you call?
Seniors
Help! My credit card was declined! You updated the credit card in IOE, who else do we need to tell?
Front Desk!
My pet died. Can I have a 100% refund of the medication AND shipping?
No way Jose! Just the medication!
The DS of your script is 60, but the BUD is 50. Can you order this?
Sure can!
You are enrolling someone in auto refill. What shipping override should you choose?
Auto refill
When updating the RPH que. I should email CC_RPH that I updated the que right?
Gotcha! No email! Just update the RPH que!
I have a TAD script. It has 4 of 7 fills. The quantity is 2. Can I order 6 this time for the price break?
Sure can!
Help! I'm panicking and don't know the answer to this question. What FUZE channel should I ask?
AA
Everyone can order Saturday shipping right?
Nope! Need to check the UPS Sat shipping website.