Roles and responsibilities
What is the number one job of a salon assistant
Keep the salon tidy and on track for the stylists and clients
what do you use to hold hair out of the way
Clips
Why is personal hygiene important?
You are in a close personal space with both your client and other staff. you need good hygiene so you don't smell and make them uncomfortable or spread any potential germs/infections.
What is the most important way to welcome someone in?
Smile and use their name
name 3 things a Barber CAN'T do.
colours
Perms
Set/Blowdrys
What Am I? Im electric and im used every day all day not only in the salon but in hundreds of homes too, im warm and can have a shot of cool too , Im the busiest in the salon and I also have the same name as a tool used by the police catching speeding drivers
Im a hairdryer
Name 5 things to be aware of about your appearance in the salon?
Hair, Makeup, Nails and handcare, Clothing, Shoes, Jewellery, Body art
What you say is only one part of how you communicate with your client, what other ways do you communicate with your client?
Vocal Tone, Facial expressions and Body language
name 3 tasks a salon assistant does to support the stylists in the salon
cutting foils
applying colour
passing up foils or rollers to a stylist
Do hairdressers share their scissors with another hairdresser?
NO!!!! never
What PPE is there in hairdressing to protect yourself?
Apron, Gloves, Masks or Closed toe shoes
Name three salon customer service to dos?
Be on time, cell phone silent and away, be prepared before client arrives, clearly understand your clients wants, always remain courtous and professional, neat professional attire, be efficient.
what should you ask before shampooing a client at the
basin?
- How often do you wash your hair?
-Have you had any problems with your scalp
-Is your hair feeling Dry / Oily /Frizzy or difficult to manage.
which tool has teeth that don't bite?
Combs
What is two main oral rules in the salon at all times?
No chewing gum and No swearing
What does T.E.A.M stand for?
T _ogeather
E _veryone
A_chieves
M_ore
Name 2 things that you will use the most often in the salon when doing chemical services
Apron and gloves
where are all your tools kept during the working day?
trolley
what are 5 positive personality traits to have while working in a salon?
Motivated, Friendly, Approachable,
Bubbly, Humour, Willing, Smile,
Respectful, open minded, culturally
accepting, Take Pride, Confidence, Positive,
Teamwork, Passion, Caring, Open Body
Language, Non Judgemental,
Honest, Welcoming, Flexible, Focused,
Patient, Responsible
Is it true that as a salon assistant you need to know about all of these: Health and hygiene regulations, All current political news, Accounting and balancing the books, New products and Marketing for a hair salon
No - only Health and hygiene regulations and New products. You need to know what marketing is being done in case of any deals clients ask you about, however not about doing the marketing itself