Payment Tracers
This is the process used to locate a missing or misapplied payment. A missing payment is one that cannot be found on the taxpayer's account. The case is not resolved until the missing or misapplied payment is correctly applied to a taxpayer's account.
What is a Payment Tracer?
IRM 21.5.7.2
This transaction code indicates a refund has been issued.
What is TC 846?
IRM 21.4.1.4.2
This is a local file which consists mainly of unidentified remittances and other unclaimed credits with a received date over one year old.
What is XSF or Excess Collection File?
IRM 21.2.1.20.3
These are TPP indicators transaction codes.
What is TC 971 AC 121/123/124/129?
IRM 25.25.6.1.7
This tool is used to create an appointment for taxpayers who need to verify their identity in person.
What is FAST?
IRM 21.3.4.2.4.5
This tool can be used to trace payments.
What is RTR- Remittance Transaction Research?
IRM 21.5.7.3.1
These command codes are used to determine whether a refund was issued systemically or manually.
What is CC IMFOLT or TXMODA?
IRM 21.4.1.4.4
What is CC XSINQ?
IRM 21.2.1.20.3
These TPP letters are required to authenticate on the phone and online.
What is 4883C, 5071C, 5447C, 5747C, 6330C, 6331C, 6167C and 5216C?
IRM 25.25.6.1.7
This is the Service Line that Taxpayers can call to schedule an appointment at a TAC.
What is 1-844-545-5640?
IRM 21.3.4.2.4.5
This command code uses to locate a TC 610 payment
What is CC IMFOLQ?
IRM 21.5.7.3.2.1
This form is needed to issue a refund trace when there's a married filing joint.
What is Form 3911?
IRM 21.4.2.4
This Form is used to request application of XSF credits.
What is Form 8765, IDRS Control File Credit Application ?
IRM 21.2.1.20.3
This Unpostable indicates TPP Issues.
What is UP 126-0
IRM 25.25.6.1.7
This letter instructs the applicant to make an appointment at a TAC to validate their identity to continue the e-file application process or remain as a participant.
What is 5881C or 5877C Letter?
IRM 21.3.4.2.4.5.5
This command code displays payments within a specific date range or time period.
What is CC IMFOLP?
IRM 21.5.7.3.2
The Transaction code and Action Code that indicates a refund trace have been completed.
What is TC 971 AC 011?
IRM 21.4.2.4
What service center locations to send if the File Control Number of the credit reversal has 19 or 49?
What is Brookhaven or Memphis statute functions?
IRM 25.6.1.7.3.3
Joint returns with TPP issues, only the Primary TP can verify. Is it TRUE or FALSE?
What is FALSE
IRM 25.25.6.3
This is the phone applications that should be staff when on the TAC line.
What is App 55/56?
IRM 25.25.6.3.2
This is a universal access researchable database that contains remittance processing data and images from IRS Integrated Submission and Remittance Processing (ISRP) system and Remittance Strategy Paper Check Conversion (RSPCC).
What is Remittance Transaction Research (RTR) system?
IRM 21.5.7.3.1
This is the time frame the taxpayer is advised they will be contacted or received refund that was re-issued.
What is 6 weeks for paper refund check and 120 days for direct deposit refund? From received date of Form 3911.
IRM TCD- 0038 - Refund Trace Process
This Transaction Code is input to hold the credit on the account and avoid additional work for Unspostables.
What is TC 570?
IRM 3.17.10.3.10
Taxpayer calls about a refund, account has UPC 1260, and less than 21 days has not passed. CSR should?
What is advised to allow 21 days from the UPC 1260 date to receive the TPP letter?
IRM 25.25.6.6.2
Can CSR schedule a same day appointment for callers?
No, advise taxpayers you can schedule them the next available appointment.
IRM 21.3.4.2.4