What's the plan?
Is Dr.Pepper in-network?
Can you give me directions?
I see you (in) ICM
What's up, Doc?
100

How many Medicare Advantage (Non SNP and SNP) plans are in zip code 33101 Miami-Dade county?

Bonus Question: How many Chronic Plans?

18 in all

2 Chronic

100

I am helping my client in zip code 33101 Miami Dade county, and we are looking at the UHC Dual Complete FL-Y001 (HMO-POS D-SNP). My client only speaks Romanian though and wants GOOD options. How many In-network 5 star PCPs speak Romanian within 30 miles?

3 - 5 in total 

100

I am looking to find flyers and brochures to help Market my sales and lead cards to leave at my events. Where can I find these marketing Materials?

UHC Toolkit

100

Looking at Agent PID 2793645 Carol Coe - what is her current Writing ID?

BONUS: What is their Producer Type showing as?

6395895 


Ealliance Solicitor


100

Looking in the Contracting Guide - 

What states are JIT?

The JIT states are: AR, CT, FL, GA, IA, MA, ME, MI, MN, MS, ND, NC, NV, OK, TN, VA and WV.

As of 4/4/2024, 14 additional states were added: AK, AZ, DE, HI, ID, MD, NE, NH, NM, SC, SD, UT, WY and DC.

As of 9/6/2024, 4 additional states were added: CA, KS, LA and NJ.

As of 12/30/2024, RI was added.

200

In zip code 33101 Miami Dade county, with plan UHC MedicareMax Medicare Advantage FL-0028 (HMO) - does it offer any OTC credit?

$175 credit a quarter for OTC products

200

In zip code 33101, does Ernesto Sanz Martinez show to have PCP services for any plan? If so, what is the PCP ID?

No

It will show a provider ID, but not able to use as PCP

200

I am looking for a copy of a plan's formulary to print out for my client, where can I find this?

Under Plan Search > Plan Documents 

OR 

Sales Material Portal


200

Looking at Agent Carol Coe WID 6441823, what states is she showing Licensed in?

26 - there are 2 showing as inactive

200

Using the Contracting Guide - 

How can a producer terminate their contract?


BONUS: If an agent has been termed/Servicing for more than 6 months - is a release/ITM needed to change uplines?

The producer can send an email to uhpcred@uhc.com requesting cancellation of his/her contract.

No release is needed

300

In the zip code 33101 Miami Dade county, with UHC Dual Complete FL-Y4 (PPO D-SNP) - how much is the In-network and Out-of-network copayment for Mental health (outpatient)?

BONUS: If this plan was a (HMO-POS), would they be able to see an out of network Provider?

$0 Copayment 


No HMO-POS only allows clients to see out of network Dentists

300

In zip code 33101, Is John Patrick Beavers showing as a PCP for AARP Medicare Advantage from UHC FL-0031 (Regional PPO)? If so what is his PCP ID?


Bonus: Does he accept any SNP plans?

Yes - 00011013965 


Only ISNP - no D/CSNP

300

I am looking to remove a state appointment, where or how can I do this?

HINT: this is a contracting inquiry

The producer should send an email to uhpcred@uhc.com

300

What is it showing as Agent Carol Coe WID 6441823's Resident State?

VA

300

Using the Certifications Doc:

If an agent who has access to the Fast Track Certifications, fails to pass an assessment within the 6 attempts in the standard UHC certs learning path - can they use the 2 attempts of the fast track?

No

But if they fail the fast track the 2 times, they can go and take the standard path

400

In Zip code 33101, with plan UHC MedicareMax Dual Complete FL-D4 (HMO D-SNP) - looking into the Eligibility section of the plan overview, what levels of medicaid make a client eligible?

BONUS: Even if the client says they have a level of medicaid, why is it always important to check RPA?

FBDE, QI, QMB, QMB PLUS, SLMB, SLMB PLUS


Make sure the medicaid has stayed active and is the level they believe it is. As well with FL as an example, if an ineligible code like NS takes over the eligible code

400

In zip code 33101, we are looking at UHC Dual Complete FL-Y4 (PPO D-SNP). My client wants to know if this Durable Medical Supplier is In-Network with this plan. The doctor just gave her the phone number of (305) 392-3990  and address of 8212 NW 14th St Doral, FL 33126. Can you see if this is In- Network?

Lincare - In-Network


400

What is the website where I can contract directly with United Healthcare? I want to sell other carriers, just do not want a upline

Bonus: How else can we navigate them here?

400

Who is showing as agent Carol Coe's upline? WID 6441823

SQ AGENTCO INSURANCE SERVICES II, LLC

400

Using the Producer Express Guide 

What does the Packet Type of ICAADDST mean?

eContracting request to add state appointments for an ICA producer.

500

In zip code 33101, with plan UHC MedicareMax Dual Complete FL-D4 (HMO D-SNP), what is the Vendor for the Transportation benefit? Do you have their Phone number?

ModivCare

1-888-774-7772  

500

In zip code 33101, looking for the UHC MedicareMax Medicare Advantage FL-0028 (HMO) - Is David Skaff an In-Network Dentist?

Yes

500

I want to look at all of the election periods available, where can I find this? Can you walk me there?

Learning Lab

Content Library > Enrollment and Election Periods

500

Looking at Carol Coe WID 6441823, looking into the Certification and Training in ICM - what learning path did they complete for 2025?

Fast Track

500

Using the Contracting Doc:

How does an agent go from a Direct to UHC agent to an EDC agent?



The Direct to UHC agent would work with their desired upline to complete and submit all new contracting paperwork. Once the paperwork is received then ALM will work with the MGM to obtain a release.

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