Stock Receiving Process
This is the first thing you should check when stock is delivered.
What is the delivery docket or invoice?
This type of stock should be stored in a cool, dry place.
What is perishable or sensitive stock?
This document lists what has been ordered by the store.
What is a purchase order?
This is what you should do if a delivery arrives late.
What is notify your supervisor or update records?
You must wear this when lifting stock to protect yourself.
What is PPE (e.g. gloves, steel-cap shoes)?
You must always check this to confirm the number of items delivered.
What is the quantity of stock?
When moving heavy stock, you should use this type of equipment.
What is a trolley or pallet jack?
This document is signed to confirm receipt of goods.
What is a delivery docket?
If a box arrives damaged, you should do this before accepting it.
What is inspect the contents and report it?
This tool is used to safely cut open stock boxes.
What is a safety cutter or box cutter?
This person signs off once all stock has been checked and accepted.
Who is the authorised staff member or supervisor?
This should be followed when deciding where to place new stock in storage.
What is store policy or rotation method?
This is completed when a delivery doesn’t match the order.
What is a discrepancy form or report?
If stock is over-delivered, you must do this.
What is report the extra stock and check against records?
This should be done before operating any stock handling equipment.
What is a safety check or training?
If stock is damaged or missing, you must complete this.
What is a discrepancy report or notify a supervisor?
Stock should be rotated using this method.
What is FIFO (First In, First Out)?
These records must be stored securely and accurately.
What are stock and delivery records?
Items past their expiry date should be handled this way.
What is remove them from stock and follow store procedures?
The correct way to lift heavy items includes bending these.
What are your knees?
This process involves comparing the delivery to the original order.
What is checking against the purchase order?
The layout of storage areas should support this key principle.
What is safe and efficient access?
This is used to update inventory systems after receiving stock.
What is a stock control log or stock entry?
This action must be taken if incorrect stock is sent.
What is arrange for a return or exchange?
This safety measure must be taken when storing heavy stock on high shelves.
What is using a step ladder or getting assistance?