Release of Information
Verbiage we can provide to a caller who is not a beneficiary/not authenticated but is confirming if paperwork was received.
What is We can confirm the paperwork was received and if any follow up is needed, we will contact the beneficiary/appropriate party?
What is general information? 000010818
The criteria needed for Letters of Testamentary to be considered in good order.
What is the Client (decedent’s) name, Indication client is deceased, County the decedent resided in, Executor/Executrix/Personal Representative of the Estate’s name, “Filed” stamp, judge’s name and signature, and name of probate court who authorized the letters testamentary.
Validity of Letters of Testamentary 000012010
In an Unclaimed Property call, if you are unable to reach an individual in accounting, this is the stationery you would send.
What is Unclaimed Property Request?
Unclaimed funds on death proceeds 000006225
These are the three newest options CCPs can assist beneficiaries with through DocuSign/GST.
What is SBO Election, External Transfers, and RMD Only Election?
What transactions can a CCP help a beneficiary with? 000003276
This is the name of the stationery we would send if we received notice of a competing claim.
What is Potential Competing Claimant?
Competing Claimants 000003699
If you provide this form to a caller, it is acceptable to indicate the group type in section 2 and the CIF of the deceased.
What is form 5909?
BCS Authentication 000006975
This is what we need to look for if the "Filed" stamp is not on the Letters of Testamentary we are validating.
What is the judge's name and signature, and probate number?
Validity of Letters of Testamentary 000012010
This is the definition of Escheatment.
What is the process of transferring assets to the state?
unclaimed funds on death proceeds 000006225
This Option on the 28E would be selected if the beneficiary is electing to apply funds to a non-qualified product.
What is Option B - Payment To (NOT FOR QUALIFIED TRANSFERS)?
Completing the form 28e 000009438
This is the workflow coordinator you would email if the claim is assigned to a Basic TCS examiner and you are requesting a rush.
Who is Lori Meyerhofer?
Beneficiary Claim Support Examiners 000002932
An Executor has the right to this information applicable to a death claim.
What is any portion of the claim payable to the Estate, Beneficiary names, Total amount of the claim?
What information can be released to an Executor? 000002697
If there is no probated estate, paperwork does not have to be on file in order for us to provide this information.
What is the dollar amount payable to the estate?
BCS Authentication 000006975
This is the number you would call if you needed to contact Accounting.
What is 920-628-3577?
unclaimed funds on death proceeds 000006225
This Option on the 28E would be selected if the beneficiary is electing to apply funds from a qualified annuity to a new or existing qualified product.
What is Option C - Transfer?
Completing the form 28e 000009438
This is the step we would take if we were requesting a POA transaction review, there is a variable contract in the claim, and you see the AWD case is in POATRANS.
What is call BOA at 628-5202?
BCS POA Review Process 000007165
We were recently informed by Privacy that we can now release this information to a beneficiary when they insist the amount of the claim is larger than what was provided to them.
What is their specific percentage?
BCS Authentication 000006975
This is the word we would type on the Letters of Testamentary with Transparent Text in CCQ/DocViewer if the document was IGO.
What is Accepted?
Validity of Letters of Testamentary 000012010
This would be your next step after Accounting indicated the money is still at Thrivent.
What is contact the examiner assigned to the claim?
unclaimed funds on death proceeds 000006225
A new 28E/28E-CASH will always be required in these circumstances.
What is a missing beneficiary signature, no claim election made, claim form is missing pages, contract number is missing?
IGO NIGO Claim Forms 000012040
These forms ae required when completing an Express Claim and the beneficiary's tax gain is greater than $200.
What is Express Claim Worksheet/28E-CASH and W-4R (if applicable)?
Express Claim Worksheet FAQs 000009146
This is considered a release of general information.
What is your Fax number? What is your address/mailing address? What is your email address? Can a claim form be faxed?
What is general information? 000010818
This is the word that is in between co-executors' names when they must act jointly.
What is "and"?
Validity of Letters of Testamentary 000012010
This is where we can direct the beneficiary when the funds are no longer at Thrivent.
What is the state in which they reside?
unclaimed funds on death proceeds 000006225
A contract number is required on the claim form if this type of contract is a part of the claim.
What is a variable annuity?
Completing the form 28e 000009438
These are the potential options an entity beneficiary of a non-qualified annuity has.
What is Cash and DISO?
Entity Beneficiary Options 000012432