Hotel
What is the concept of the hotel?
It is led by students. From recpetion, kitchen to restaurant service and houskeeping everything is led by first year students with managers instructing them from third year.
What type of bed does room 103 have?
Twin beds
Can guests go to Savuer not during breakfast hours?
Yes
If a guest asks for a map where is it located
On the right side of the left desk
What time is breakfast open?
If the guests ask for decaf coffee in their room what should we do?
We can grab decaf pods from the HK trolley
No
At what price do we sell our bikes for guests?
16 euro per bike per day
A guest asks for a crib apond reservation what are our steps?
Add to notes + a task to move crib from 1E to room during check in day
What are the reservation times that le Debut takes guests?
18:00, 18:15, 18:30
What transport mode do we instruct guests to take now due to construction
Bus 18
Can we give irons to guests to use? If yes what is the procedure?
Yes, we can lend them one from the HK team. If they are available we call them and ask + make task, otherwise we can do it ourselves from 1E
How many rooms have king sized beds?
12
What is the menu for Le Debut/where can we find that information for the guests
It is on the white board at reception
What are the options for the guests to pay for public transport?
You can inform them about using their own credit card / we sell four different types of tickets