Terminology
Navigator
CoreLogic
Standard Work
Scenarios / MISC
100

An item that is similar or exactly the same as another item

What is LKQ? (Like Kind Quality)

100
Location to create a payment letter

What is Documents> Create a new Document?

100

What must you do in order to bring the claim from Claims Connect into your Mobile Claims desktop?

What is participate?
100

RD Building SW: 

True of False?

We can process all types of Building RD activities including Large Loss

What is False?

100

What are acceptable ways work is confirmed completed without having to call the insured

What is a COC or invoice with photos attached, or invoice submitted by the insured

200

Debris Removal & Code Upgrades otherwise known as _____ 

What is PWI? (Paid When Incurred)

200

Location of where to update reserves

What is Actions > New Transactions > Reserve
200
What section can you add a general items box to make adjustments to your RCV amount?

What is diagrams?

200

Contents SW:

For guidance on how to use the RD Tracker refer to the... 

What is RD tracker Job Aid?

200

When adding new line items to an existing estimate how many are you able to add?

What is 7 items

300

Depreciation that is NOT reimbursable to the customer even when the repairs/replacement are completed. This is considered an out of pocket expense in addition to the customer’s deductible

What is Non-RD? (Non- Recoverable Depreciation)

300

Where to find the adjuster's phone number

What is click on Adjuster's name under exposures?

300

What must you have to do before releasing RD in the payment tracker?

What is export to Excel?

300

RD Building SW:


What boxes must you uncheck in the "General" tab when adding an adjustment

What is O&P and Taxes? 

300

What states that start with the letter "N" require State Language? 

What is Nevada, New Hampshire, New Jersey, New York

400

The estimated cost to replace damaged property

What is RCV? (Replacement Cost Value)

400

Where do you find if the estimate is in Xactimate or CoreLogic?

What is Services > Summary tab

400

What must you have to do before you can release RD in the estimate for building items?

What is create a revision?

400

Contents SW: 
In order to generate the payment amount on the RD Tracker Job Aid, what must you click to pull all the data from the RD Tracker tab into the Payment Tab?

What is Data Refresh?

400

What are the 2 documents that are included on an email to the insured

What is estimate and payment letter
500

General contractor's fee for coordinating the work?

What is O&P? (Overhead and Profit)

500

Where do you locate if the policy has a RPS (Roofing Payment Schedule), and what State is that in particular to?

What is Policy > Endorsements

Texas

500

When making an adjustment to your RCV, what do you change your description as?

What is "Adjustment to meet scope and pricing of contractor estimate?"

500

Contents SW

What do you title your saved copy of the PDF RD Tracker to your desktop?

What is "Insured's Last Name_RD Tracker_ Payment #" ?

500

When working off a xactimate estimate that has PWI which 2 amounts do you add to get the total RCV?


What is the dwelling RCV and PWI

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