Know Your Programs
Clinical Lingo
Policy & Procedure
Recovery Culture
Team Trivia
100

This level of care is often the first step down from inpatient treatment.

What is PHP?

100

This acronym stands for a standardized assessment tool used for placement and treatment planning.

What is ASAM?

100

This documentation must be completed within 24 hours of a client’s admission.

What is the Intake Assessment?

100

Clients are encouraged to avoid these three common triggers that often precede relapse.

What are people, places, and things?

100

This person oversees the operations of all program sites.

Who is the Chief Operating Officer 'COO'

200

This level of care typically includes 9–15 hours of weekly programming and serves as a bridge between residential and outpatient services.

What is IOP?

200

This acronym describes the format most commonly used for progress notes.

What is DAP or SOAP?

200

What thing must be documented if a client misses group.

What is an attempted contact/quick note?

200

The first step in many recovery programs involves admitting this

What is powerlessness over addiction?

200

This staff member often manages NP schedules and administrative tasks.

What is an Office Administrator?

300

This type of care usually includes 3 hours of group therapy per week.

What is OP?

300

This is the term for a client’s stage of change when they are preparing to take action soon.

What is Preparation/Determination?

300

Clients in 3.1 must complete this daily task as part of accountability.

What is a chore or community responsibility?

300

This process encourages clients to acknowledge past harms and make things right with others.

What is making amends?

300

This team hosts weekly meetings to review client progress.

What is the Chemical Dependency Team?

400

The 3.1 program is also known by this level-of-care name.

What is low-intensity residential?

400

This evidence-based practice focuses on helping clients resolve ambivalence about change through open-ended questions and reflective listening.

What is Motivational Interviewing?

400

Before discharging a client, you must update these three fields in their chart.

What are discharge type, discharge date, and discharge summary?

400

This item is often used to track progress and celebrate clean time milestones in 12-step communities.

What is a sobriety chip or key tag?

400

Name the recovery residence affiliated with HPS that offers structured sober living and accountability.

What is Living Changes?

500

This process ensures clients receive the appropriate level of care as their needs change, supporting movement between PHP, IOP, OP, and residential services.

What is continuum level-of-care 

500

This term describes the phenomenon when a clinician unconsciously reacts to a client based on the clinician’s own past experiences or emotions.

What is countertransference?

500

According to documentation protocol, this action must be taken within 24 hours when a critical incident (e.g., client elopement, medical emergency, or safety concern) occurs.

What is completing an incident report and notifying the appropriate supervisor?

500

This is the personal transformation that often occurs through working the steps, leading to a renewed sense of purpose and connection.

What is a spiritual awakening?

500

Identify the organization responsible for providing oversight, administrative support, and operational management to all facility locations.

What is Highpoint Solutions?

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