MOTIVATION
Motivation encouraged from outside sources.
What is Extrinsic Motivation?
Events, experiences, and also because of our thoughts, feelings, attitudes, and, sometimes, our own behavior.
What is reasons human beings get angry?
Communication through gestures, facial expressions, tone and loudness of voice, eye contact, and the physical distance we place between ourselves and others.
What is nonverbal communication or body language?
What we do when we try to excuse ourselves from full responsibility for our actions.
What is rationalization?
A level, polite tone of voice. Facial expressions and gestures matching mood and words spoken. Level eye contact; look at the person with whom you are talking. Listen well; avoid interrupting when others talk. Speak for yourself (Say: I feel; I think; I believe; I would like, etc.). Avoid blaming others (Don’t say: You make me; you should; you are, etc.).
What are characteristics of assertive communication?
A conscious or unconscious need or drive that incites a person to some action or behavior or goal.
What is Motivation?
Recognizing the physical, mental, and behavioral warning signs of your angry feelings.
What is anger awareness?
When we refuse to take responsibility for our decisions and our actions.
What is the blame trap?
When we don’t want to face a situation, we may think that if we appear puzzled and confused to others, they will let us off the hook.
What is confusion?
One thing that healthy relationships seem to have in common is not a lack of problems or conflicts, but rather a commitment on the part of both partners to restore harmony and satisfaction to the relationship after dealing with their differences.
What is making repairs?
Motivation encouraged by internal sources.
What is Intrinsic Motivation?
Talking to someone you trust and who is not involved in the event that triggered your anger.
What is Venting?
When we think and act like we are victims of circumstance and there’s nothing we can do to solve our problems.
What is the helpless trap?
This way of thinking allows us to feel that we are somehow “better than” or more deserving of special treatment than the other guy.
What is entitlement?
Being able to share ideas, feelings, beliefs, and plans with others in an open, non-defensive way that enhances understanding and keeps the lines of communication open.
What is effective communication?
Precontemplation, contemplation, preparation, action, maintenance and relapse.
What are the stages of change?
Yelling, using threats, or using violence.
What is stepping on the rights of others?
When we exaggerate even our smallest troubles, turning them into major crises.
What is the catastrophe trap?
Sometimes we think we can fool or control others by getting them to feel sorry for us.
What is the victim stance?
A tone of voice that is hesitant and unsure. Looking down or away when talking with others. Self-silencing (fear of expressing your ideas, opinions, needs). Covering up what you really feel (It’s okay that you wrecked my car). Self-blame; self put-downs (It’s my fault he’s left home/I’m so stupid). Whining, mumbling, or speaking in a monotone.
What are characteristics of passive communication?
Thoughts we say to ourselves that can hinder motivation.
What is negative self-talk?
Escalation, Explosion and post-explosion.
What is the aggression cycle?
When we overreact to people or events by assuming they are totally one way or totally the other.
What is the all or nothing trap?
This thinking error involves the belief that we are superior to others, that we should never be questioned or challenged, and that we are right about everything (which means everyone else is wrong).
What is grandiosity?
A tone of voice that is sarcastic, mocking, or threatening. Violent outbursts; yelling or screaming. Intimidating gestures; finger-pointing; glaring. Interrupting or silencing others (Shut up!!) Blaming or name-calling (It’s your fault, you stupid fool!) Put downs and jokes at another person’s expense.
What are characteristics of the aggressive communication?