When first opening into a new market, not only must you consider your potential for sales, but it's also important to consider your potential for ____
What is: Recruiting
What is finding the right admin important? (2 reasons)
What is: Recruiting is the bloodline of the business, they are the first most important impression, you need the right admin to hire the right people, there is a war for top talent, to make the most of money invested in ads
What is the recruiting funnel?
What is: It is a filtering system - starting with a high amount of candidates in the beginning of the 'funnel' and ending with 'hires' at the end. It is the "textbook formula" for company growth
How do you search for an applicant on Applicant Stream?
What is: Home > Search > Last 4 digits of # OR
any combination of First Name, Last Name, Email, Number
What is Applicant Stream?
What is: It is the program that the 'stream' of Applicants feed through. It is used for high volume recruiting needs, and its major functions are the Call List and the Calendar. (ATS - Applicant Tracking System)
Name two things you can research about your Market:
What is: Address, Transit Routes, Colleges, Landmarks, Population, Average Age, Unemployment Rate, Minimum Wage, Competitors
Where do I find ad admin? (4)
What is:
1) Personal Recruiting/Word of Mouth
2) Evaluate who is in the field
3) Post a Recruiter ad
4) Cherry pick from the names already in the Call List
Law of Averages: The more people we book, the more people ____
What is: Show
Recruiting Pitches differ in their level of ____
What is: TRANSPARENCY
How do I view an Applicant's Resume on Applicant Stream?
What is: via attachment icon or window browser icon - can be found on both the Call List and the Calendar
Name 3 Things your Ad writer is responsible for
What is: Understanding you recruiting market, understanding your budget, writing ads, posting ads, promoting ads across job boards, tracking ads, providing support
What are we looking for in the admin phone screening?
What is: Tone of voice, articulation, level of professionalism, positive energy, meets qualifying factors (commute / pay etc), growth motivated, confident, if they called booked YOU would you go to the interview?
Loop System - Each candidate should get called a minimum of ___ Times.
What is: 3 times (3 loops)
What do we take notes on?
What is: Availability, Commute, Employed/Not Employed/, Looking for: Personal Qualities / Characteristics, Any Questions they ask, details about the conversation
Where do I find my Loops in Applicant Stream?
What is: Demonstration or Verbal - Call List > Call List > Filter by Status > Select Loops > Apply Filter
Name 3 ways you promote your job opening outside of company paid ads:
What is: Field Personal Recruiting, Leader Local Ad Personal Recruiting, Career Fairs
Once you 1st, 2nd, & 3rd round your first admin candidate, what should you do next?
What is: Keep interviewing!
What is Step 5 in the 8 Steps to Success - Recruiting?
What is: Work your CALL LIST Correctly
(Loop System - Call candidates 3 x)
Every name is $$
Who determines answer's to FAQ's/ Rebuttals on the phone and the Candidate Ratings for your company?
What is: The MANAGER & The Admin
Why does the Calendar need to be completed every day?
What is: Feedback for your admin, No candidates falling through the cracks, Tracking, Sending No Show Follow Up, Accurate Recording, Good Habit,
What should you do if you are not sitting down with enough QUALITY interviews?
What is:
1) Talk to your admin - ask for feedback about what type of quality we're getting / from which ad?
2) Find out if your admin is removing / disqualifying quality
3) Are you posting on Indeed?
4) What job titles / job industries are you pooling from?
5) Contact your Ad Writer / Recruiter
What is your admin's first area of focus?
What is: Work ethic
Following a Schedule
Making 150+ Calls
Working the Loop System
Following the Script
How many calls should an admin make per hour? How many bookings should an admin have per hour?
What is: 25 calls per hour, 2-3 booked per hour
What button do I click to send an Applicant their Confirmation Booking Email and SMS?
What is: Assign Interview
How do I confirm a Second Round Interview?
What is: Demonstration or Verbal:
Individual SMS Icon
Mass SMS
Left Message Follow Up