Call List
What are the 3 tabs to have open and why?
Call list, search, calendar. This helps us stay organized and efficient when transitioning between tasks
What are the FUGI Factors?
Fear of loss, urgency, Greed, indifference
How do I sort each loop?
Opens= by name, lm2's=by name, lm1's= by date, lm3's=by status, 30 days back, ocoh= by date
What report can you find you find your weekly retention?
Retention Report
What is the standard booking number and retention percentage for prelims?
20-25 booked, 50% retention
What do we do if there is no phone number on the application?
Change it to 999 and send the 999 email message
What are the 5 types of Candidates?
Quick no, looker, shopper, blade, M&R
What is the difference between a yellow name and a white name?
Yellow= has not been contacted/updated today, white= has been contacted/updated today
Where can you find the log of all the calls you made during the day and their time card?
Activity Report
True or False: The number or removals should always be equal or lower than the number of bookings
TRUE
What is the correct Loop system in order?
Opens, lm2s, lm1's, lm3's, ocoh
What are the 5 steps to a conversation and SEE factors?
Intro, short story, presentation, rehash, close. Smile, Enthusiasm, Engaging.
What do each of the buttons mean of the right side of the calendar on each applicant?
Text, resume, resume link, history, notes
Name 5 things the mention report can show you?
how many opens, lm1-lm3, daily retention, weekly retention, number of booked prelims, number of booked 2nd rounds, number of new starts, number of removed, ect.
What does SMART goals mean?
Specific, measurable, achievable, realistic, time framed
How many opens is average for 1 admin?
80-100
What are the 8 steps to success?
Have a great attitude, be on time, be prepared, work the full 8, work the call list correctly, maintain your attitude, know you're WHY, take control
What is the difference between the "search" and "search history" buttons?
search shows you in the past 30 days, search history shows you everything!
What report can I find how many new starts I have show up throughout the week?
Retention details
Based on STANDARDS, if I had 20 people booked for 2ND rounds, how many new starts am I expected to have based on LOAS?
5
For each LM, what gets sent to the applicant? Email or text or voicemail?
opens= voicemail, lm1=email, lm2=text, lm3+=email, ocoh= depends where there are in the loop system
Explain Funnel theory and LOA's
more is MORE!
What tab would I go to if I needed to buy more text credits?
Jobs2me
What does the source report show you?
The job bards and how many candidates came from each for any specific date range
What are the 4 mentorship qualifications?
45% of call list booked or 150 prelims booked weekly, 55% retention weekly, proof of networking, 20 new starts