The list of candidates currently being considered for a role.
Pipeline
We can create lists and projects to create pipelines to proactively source candidates.
What’s the #1 thing candidates value most during the hiring process?
Fast feedback and communication
The faster we respond at each stage, the more likely candidates are to stay engaged / accept offers.
Hiring smarter means balancing speed with this
Quality
Hiring managers can provide candidate feedback using this.
Hiring manager portal
Our goal in 2026 is to have 100% hiring manager adoption.
Benefits:
The portal enables real‑time feedback with just a few clicks, ensuring recruiters know when to progress candidates to the next stage—helping eliminate long feedback loops.
Recruiting success depends on strong communication between recruiters and these partners.
Hiring managers
What do candidates say keep them with a company long term?
Growth opportunities
Leadership stability
benefits
culture
being/feeling valued
This is the first automated email many candidates receive after showing interest in a job but not applying.
Invite to Apply
This is our most used automation; we've used it over 1,500 times!
This would happen when a candidate puts in minimal info and does not complete a full application. The recruiter can quickly go in and change their status and an automated email is sent out with all benefits & directs them back to our careers page.
Hiring managers receive this prompt when they need to review a candidate.
HM receives an email when new candidates are screened and forwarded by the recruiter.
&
HM receive an email prompting them to provide feedback 30 minutes after the interview starts.
This is one of the biggest initiatives for recruiting in 2026
Hiring manager portal adoption = 100%
This Phenom feature lets candidates book time without emailing back‑and‑forth with recruiter.
Scheduling Assistant
Candidates book a phone interview time that works best for them directly on the recruiters calendar. This is a huge time saver!
This automation thanks candidates shortly after they apply.
Thank You for Applying email
When an application is submitted the candidate receives an email within 10 minutes thanking them for their interest and detailing the next steps in the process with the name of the recruiter they can expect to hear from should you meet our qualifications.
This has saved calls into customer service line with questions on next steps.
What are the main benefits from both recruiter and hiring manager viewing candidates in Phenom?
All feedback & candidate info is in one place
Transparency - shows where candidates are being dropped or lag in process
Allows for quick responses & prompts to keep it top of mind.
This initiative sends out texts & emails to new hires once they hit 14 days, 30 days, and 90 days of employment.
Onboarding feedback survey via Peakon
scores are really good overall.
Pro: positive manager exp. described as approachable, supportive and knowledgeable. Feeling welcomed by co-workers.
Cons: conditions & availability of company vehicles/equipment. couple mentions of transition from training to the actual job can be challenging.
Recruiters use these to reach a large group of candidates quickly.
Campaigns - email & SMS
Reach a mass group of candidates based on location, skills, job titles, previous companies worked at and more!
This AI function automatically moves highly qualified drivers &/or mechanics straight onto a recruiter’s calendar based on a series of knockout questions.
High Volume Hiring (HVH)
This feature is on our careers page and will start a chat as soon as candidates interact. This helps quickly get qualified candidates scheduled with the recruiter before they even apply. This reduces the back‑and‑forth scheduling, phone tag, & increasing recruiter efficiency.
Name something that can be viewed in the hiring manager portal
Resume
Recruiter notes
All open jobs & where candidates are sitting in the process.
Upcoming interviews
This reduces back‑and‑forth and helps managers move candidates forward efficiently.