Definitions
Feedback
Any response to your business practice, whether it comes from your clients or customers, or whether it is provided by your employees or leadership team. / A process of giving constructive suggestions to the employees by their reporting managers, supervisors and peers.
Reward
An incentive plan to reinforce the desirable behavior of workers or employers and in return for their service to the organization.
Cash, gifts, experiences, etc.
A cover letter is a decorated piece of paper you use to cover your job application to call the potential employer's attention and it only contains your contact information.
FALSE
A cover letter is a formal business letter which is often the first contact with a prospective employer. It serves as an introduction of you and your background experience.
A document that job applicants use to showcase their academic and professional accomplishments.
CV/résumé
TRUE OR FALSE
Trainee is a teacher who works in a corporate setting to provide education and training to employees.
FALSE
Trainee is a person who is learning the skills and knowledge needed for a particular job: a trainee accountant/manager/teacher.
Top performer
Someone who is capable of, and interested in, driving the business results you need - someone who will take responsibility for getting results within the norms of your company culture.
Referee
A referee is someone your potential employer can contact to find out more about you. It is someone who can tell the potential employer: what you're like as a person or what you're like to work with.
Your past employer, fellow coworkers, teachers, classmates.
Mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications.
TRUE
The process for welcoming newly recruited employees and supporting them to adjust to their new roles and working environments.
Induction
Give an example of a degree.
A degree is a course of study at a college or university, or the qualification given to a student after he or she has completed his or her studies:
She has a physics degree/a degree in physics from Edinburgh.
Shortlist / Shortlisting
The process of identifying the candidates that meet the criteria issued in the job listing. They're the candidates that an employer wants.
Key people
An important employee or executive who is core to the operation of the business and his death, disability or absence could prove to be disastrous for the company or organization.
CEO, Managers, Specialists
Coaching is a training method in which a more experienced or skilled individual provides an employee with advice and guidance intended to help develop the individual's skills, performance and career.
TRUE
This is used to collect relevant and required information from an applicant. For a lot of businesses, it is a minor test of the individual's ability to follow instructions, penmanship, literacy, and communication skills.
Application form
A conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired or not.
Interview
Headhunter
A company or individual that provides employment recruiting services on behalf of the employer. Headhunters are hired by firms to find talent and to locate individuals who meet specific job requirements.
Reverse mentoring
A management practice in which a senior employee seeks to gain business insights from a less experienced, often younger employee.
Qualification is a grade or result you get on a knowledge test the hiring company requires you to take.
FALSE
Qualification is the knowledge, skill or capacity that makes a person suitable to take on a certain role.
Refers to the regular review of an employee's job performance and overall contribution to a company.
Performance assessment/Performance review
Define job rotation.
Job rotation is the systematic movement of employees from one job to another within the organization to achieve various human resources objectives such as orienting new employees, training employees, enhancing career development, and preventing job boredom or burnout.
Talent pool
A list of engaged candidates who have either worked or applied to work for your organisation in the past, and who have shown the required skills and desire to work for you in the future.
Core competencies
Are the defining products, services, skills and capabilities that give a business advantages over its competitors.
Great customer service, consistent high quality, innovation, successful marketing.
Succession planning is a strategy a company creates in order to be successful in a estimated period of time.
Succession planning is a process by which individuals are scanned to pass on the leadership role within a company. The process ensures that business continues to operate efficiently without the presence of people who were holding key positions as they must have retired, resigned, etc.
Refers to a skill, gift, or ability that someone possesses of which they have not acquired, learned, or received formal training in its use.
Raw talent
TRUE OR FALSE
In-house training is a training you can complete from your house.
In-house training, or internal training, is a type of corporate training that involves the use of a company's own expertise and resources. The activity of training employees is carried out by internal staff and employees.