Hiring & Interviewing
HR/ Job Descriptions
Turn-Over/ Retention
2025 SOP
Candidates
100

When should you update a candidate status in the ATS?

Anytime their status changes. (Reviewed, interviewed, Onboarding, Hired) 

100

What is considered protected information that you should not ask about? 

Age, Marital Status, Religion, Disability, Gender Identity

100

What is turn-over? 

Refers to the rate at which employees leave a company within a specific period of time

100

What is the first step to opening up a recruitment? 

Get approval from Finance

100

What are the 2 types of candidates?

Active and Passive

200

What is the best interview style? 

What is, A combination for Behavioral/ Conversational. 

200

Name 3 things that should be on a Job Description.

Description of Department, Short Summary, Duties/ Responsibilities, KSA, Required / Preferred Qualifications

200
Name 3 ways to retain a good employee? 

Positive environment, Inclusion, Communication, Connections, Feedback, Time off, Career Progression, Promote innovation, Don't play favorites

200

How often should you contact your candidate? 

What is once per week until they start

200

Name a sourcing method that is not post & pray

Resume Searches, Networking, Search Firms, Branding & Blogging

300

Can the following interview note get HELP into legal trouble? 

Young, looks like they can lift 40 pounds, may need time off for pregnant girlfriend. 

Yes, yes it can. 

300

Why is an accurate job description important? 

Road map for employee success, can lead to unfair hiring practices and law suits.  

300

What is a non-financial cost to a bad hire? 

Productivity, Your-Time/ Energy, Team Moral

300

What information and attachments should be included when making a hiring recommendation? 

BONUS: Who should it be sent to? 

Send interview notes, application, grant name. 

HR/ Executive 

300

Name a pro about passive candidates?

Specific education/ experience, can have a good reference, less likely to "Job Hop" 

400

What can do to keep your candidate engaged in the hiring process? 

What is, Text, Call, and/or Email

400

Name 1 type of Unconscious Bias

What is, Affinity, Confirmation, Halo, Horns 

400

What are 3 reasons for turn-over?

What is Mgmt/ culture fit, Schedule, Duties, Attendance, Behavioral, Communication, Lack of development, Burn-out, Bait& Switch 

400

What is the maximum time to contact a candidate after reviewing their resume? 

3 days

400

What is the post & pray sourcing method? 

Posting on the career sight praying to find the right fit. 

500

Name 2 things you should do during an interview. 

Set proper expectations, Be honest/ communicative, review resume prior to interview, Rephrase questions, Assess culture fit, Change status’s on ATS, Look at non-verbal que’s

500

What does it mean to be a "Right to Work" State? 

A state that has a law prohibiting union security agreements

500

What is the average cost to onboard at HELP?

What is $1,200

500

What should you verify before offering an internal candidate? 

Verify disciplinary actions, Verify HELP-U, Verify budget can withstand their pay

500

What are ways to keep a candidate warm at the time of application? 

Communication (Call, email, text) 

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