True or false: The job of an OA is to work to maintain safe and welcoming spaces through member interaction and policy enforcement, equipment cleaning, and risk management.
What is true?
Zones are split up into 3 different time categories which are...
What are morning zones, midday zones, and evening zones?
When going into a group fitness class, members can only bring in these 3 things.
What are their wiscard, water bottle, and phone (or a yoga mat if the class is yoga)?
Before starting a shift you should check to make sure (4 things)
What is: your hip pack has everything on the checklist, you have the correct keys, your radio is charged, and the OS has gone over EMS for the shift?
Name and title of the person above.
Who is Justin Patterson: Coordinator of Operations
True or False:
We are not responsible for any member's lost or stolen items
What is true? All personal belongings should be secured in a daily use or rental locker to avoid this
Extra inventory can be found in _______ if something needs to be replaced.
What is the laundry room?
For group fitness check-in, an OA should arrive __ minutes before the class starts, start letting members into the class __ minutes before the class starts.
What is 15 minutes and 10 minutes?
Name 2 of our values here at Recwell
-We put students first.
-We celebrate what makes us different and use it to make us stronger.
-We believe recreation is a gateway to wellbeing.
-We remove barriers, build community, and push limits.
-We strive to make the healthy choice the easy choice.
-We practice what we preach.
-We lean yes.
The name and title of the person shown above
Who is Ian Malmstadt: Assistant Director of Operations-Bakke?
To initiate a code red you should radio this.
What is: switch radio to nick all and radio “This is ___your name___ and we have a Code Red in __location___. I repeat we have a Code Red in __location___. __Specific employee___ call 9-1-1. __Specific employee__ bring an AED and First Aid Kit.”
If you notice something is broken, a ____ _____ should be filled out, and correct personnel should be alerted.
What is a work order?
For group fitness check-in, an OA should let members in up until __ minutes after the class starts and stay __ after the class starts to make sure no extra members come in
What is 5 minutes and 10 minutes?
The Recwell mission statement
What is: We move Badgers to play hard, get fit, and live well.
The name and title of the person above
Who is Karen Lux: Associate Director of Operations?
Steps to find our policy on the Recwell website.
What is:
1-Click menu/three lines
2-Click on visit
3-Click on policies
Where is by the elevator on each floor, on the pool deck, at the member services desk, and in the AT room?
If a member doesn't have a group fitness pass, but they want to join a class, you can offer them these 2 options
What is: they can either purchase a day pass or they can purchase a group fitness pass at the member service desk
Recwell vision statement
What is: To build a movement of healthy habits through inclusion, education, innovation, and connection.
name of the person shown above (hint: Senior Associate Director of Facility Planning and Operations)
Who is Sadat Khan?
Fill in the blank.
All members are allowed ___ courtesy passes per semester if they need to gain access to Rec Well facilities without their card present; once all ___ passes are used, members will not be allowed access to the facilities without proper identification.
What is 6?
The designated time that custodial does their laundry is...
What is Wednesdays and Fridays open until noon?
If a member registers for a group fitness class and shows up after the class is full/started, but still before the time they can't be let in, the policy is to...
What is: click their name over in Fusion so they don't get charged the no-show/late cancellation fee?
Communication, Ideas, Recognition, and Environment are all examples of...
What are Recwell's Human Capital Values
Communication: We are committed to face-to-face, sincere, consistent, clear, concise, and direct interactions with one another.
Ideas: We are committed to collaborative and innovative idea generation with a focus on providing context, following through, and executing.
Recognition: We are committed to the timely and meaningful acknowledgment of each other’s achievements. We are fully aware of an individual’s contribution to the bigger picture.
Environment: We are committed to providing a workplace that is built on mutual respect, understanding, and spirit of collaboration and community. We expect an environment that is focused on inclusion and achievement with an emphasis on doing it right.
Name and title of the person above.
Who is Aaron Hobson: Director of Recwell