Client Services & ECC
The time it takes Caseworkers to reach out to Clients
What is 24-48 hours?
ADA
What is the Americans with Disabilities Act?
The zip code of the Red Cross chapter
Name the 6 Response Managers
Who are Lenore, Nancy, Jefferson, ???, Harry, and Luca?
The most common incident in NYC
What are home fires?
Who is the Recovery / Casework Supervisor?
Tiara Youmans
Cres
The "five C's"
What are Compassionate, Credible, Creative, Committed, and Collaborative?
What are the last names of everyone in the room right now?
???
What is a CEV
A Code-Enforcement Vacate
Name one ECC person
Who are Alicia, Awel, Ariell, Brendan, Chris, Sikandra, Melinda, Pam, Hodo, Shanel, Barbara, Rebecca, Sarah?
DMH
Mass Care
What are care items like food, water, blankets, sweatsuits, etc?
The CEO of the American Red Cross
Who is Gail McGovern?
The year Hurricane Sandy hit New York State
What is 2012?
The phone number for the ECC
What is (212) 875-2102?
ERV
What is an Emergency Response Vehicle?
The year the Red Cross was founded
What is 1881?
Who is Mary Barneby?
The year NYC OEM was founded
What is 1996?
In RCRespond, the ECC is knows as the....?
What is the Duty Officer?
HOH
What is the Head of Household?
Exposure
What is an address, different from the incident address, that is also affected?
Name GNY CEO's previous job
What is CEO of the Girl Scouts?
...