Client Services & ECC
What does ECC mean?
Emergency Communications Center
ADA
What is the Americans with Disabilities Act?
The zip code of the Red Cross chapter
Name the 6 Response Managers
Who are Lenore, Nancy, Jefferson, Doran, Harry, and Luca?
What is a 10-77?
Residential High-Rise Fire
Name one Caseworker
Who are Christine, Aura, Tiara, Lilliam?
What is an egress?
An exit
The "five C's"
What are Compassionate, Credible, Creative, Committed, and Collaborative?
Name everyone in the room right now (name and last name)
???
Give 3 reasons why DOB or HPD would issue a vacate
Structural instability, fire damage, all utilities off, no secondary exit, illegal subdivision, illegal utility hook up
Name as many ECC people as you can
Who are Alicia, Awel, Ariell, Brendan, Chris, Sikandra, Rebecca, Melinda, Pam, Hodo, Sarah, Sandip, Shanel, Barbara, Justin?
DMH
List the contents of a comfort kit
Toothbrush, toothpaste, comb, shampoo, body wash, small towel, napkins, deodorant, razor, shaving cream
The CEO of the American Red Cross
Who is Gail McGovern?
The year Hurricane Sandy hit New York State
What is 2012?
The phone number for the ECC
What is (212) 875-2102?
ERV
What is an Emergency Response Vehicle?
The year the American Red Cross was founded
What is 1881?
Who is Mary Barneby?
The year NYC OEM was founded
What is 1996?
The name of the ECC in RC Respond
What is Duty Officer?
HOH
What is the Head of Household?
Exposure
What is an address, different from the incident address, that is also affected?
Name GNY CEO's previous job
What is CEO of the Girl Scouts?
The number of feet of water damage needed to qualify for Major assistance
What is 18 inches?