MISC.
The state that charges an additional $325 on every repo.
What is Louisiana?
I am a state that charges a repo tax.
What is Texas?
I am when you use Action result code IM EX.
What is when processing extensions?
I am the type of account not eligible for standard extensions.
What are leases?
I am two things that must be read on all extension and redemption calls.
What is the call recording disclosure and Reg B?
The one state where you cannot talk about RFD.
What is CA?
Time frame when you need to add a redemptions hold?
What is is between being coded and the LSD?
I am the A/R code for military accounts.
What is AC MI?
I am how you determine the lifetime limit of extensions.
What is one month of extension per each full year of loan term?
I am what should happen on every first redemptions call outside of CA.
What is provide a decision?
I am three requirements to allow for payment at a branch.
What is fees are updated in MISC, can't be a lease payoff and can't be a charge off?
I am the charge off reason code that requires you transfer the call to Recoveries on Auction Agent Accounts?
What is the GS code?
The A/R codes for redemption payoffs.
What is DD HF and DD ED?
I am the guidelines for when we cannot give extensions at the end of the loan.
What is extensions are not permitted on the last payment due or Past Maturity date?
The three types of emails that need to be copied to Redemptions All.
What is BK, NOI and OST?
I am the type of release when the vehicle is at the IAA.
What is a no fee release?
I am a type of BK that allows us to charge fees.
What is Re-Affirmed or Dismissed?
The code used when transferring to CAT.
What is CU TC?
I am what payments count toward the 4 in 6 requirement.
What are all payments (that haven't returned)?
I am the drop down to select when the customer has only 3 payments made on an extension call in the last 6 months and just made a double payment with collections.
What is Payment Pending?
When an account is both BK and charge off - I am the one the trumps the other.
What is BK?
Name 8 of the 12 states.
I am CA, CT, DC, IL, MD, MS, NV, NY, PA, VT, WA and WI?
I am the A/R code to close a repo.
What is CX UU?
The full requirements for how many payments need to be made before they can apply for their first extension.
What is nine payments made and nine full months since inception of loan?
Explain how a disaster lease extension will look to the customer.
What is make a payment on their behalf, add payment amount to MISC fees (code GJ), maturity date stays the same and they would have until the end of the loan to pay MISC?