Back to Basics
KPI Masters
Leasing
Marketing
Accounting
100

What is the name of the item that should be completed daily by the leasing team?

What is the Leasing Office Daily Checklist

100

What is KPI#1?

What is NOI and Delinquency

100

What is Redstone's renewal acronym?

What is E.A.R.L

100

How often should you be meeting with your marketing representative to review performance and ads?

What is weekly

100

When is the new due date for MME?

What is the 20th of each month

200

What is the name of the overarching checklist that should be completed daily by the onsite team?

What is the Daily Site Success

200

What is the qualifying metric for delinquency- student and conventional?

What is student under 3% and conventional under 1.5%

200

What are the 4 P's?

What is People, Price, Product, Promotion
200

What is an acceptable time frame to respond to a Google Review?

What is 24 hours or less

200

What report do you pull to view outstanding invoices that haven't been paid?

What is AP Aging

300

Where can you request a new SOP?

What is SharePoint

300

What time zone applies for the weekly report deadline?

What is the time zone of the property

300

What is the Redstone standard closing ratio for student and conventional (lead to lease)?

What is student 30% and conventional 10%

300

Where can you find marketing spend and analytics for your sites?

What is Coda

300

What business day is the RM expected to block out for accounting to review books and submit reclasses/accruals to accounting?

What is the 3rd business day

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