1,000's of services, products and offerings from the Marketplace that support you in all aspects of your life
What Is UHG Discounts / Employee Discounts Site
You hear them ringing at Christmas time in the City
What are "Silver Bells"
What does AEP stand for?
What is Annual Enrollment Period
Our "Manager" of Customer Service?
WHO IS "HILDA BALBOA"
From 10/1/2024 until 12/31/2024, select DSNP and CSNP members will earn a ____ reward for completing their Health Assessments.
$30
This insurance company Figo offers a customized plan in the event of an unexpected illness or injury
What is Pet Insurance
He had no gifts to bring to lay before the King.
Who is "The Little Drummer Boy
What can members do in the AEP period?
They can change, sign up for, or disenroll from a medicare health plan and prescription drug coverage.
Our "Associate Director" of Customer Service?
WHO IS "SHANNON CARLSON"
Member unable to reach provider / provider does not return calls when a message has been left and the member is seeking care
Is this a QOC or Standard Grievance?
Quality of Care
Gives you access to trusted and affordable resources to help you with a variety of issues. Such as elder, financial and identity theft matters, documentation review and preparation etc....
What is Group Legal
Christmas song by American contemporary group Boyz II Men, considered to be one of the best Motown Christmas songs of recent decades
"Let It Snow"
True or False: The nurse line will not be offered in 2025
True
Our "Director" of Customer Service?
WHO IS "SHANNA BLATNIK"
Jim Henson is the creator of what beloved cast of characters?
The Muppets
Insurance you can enroll in that pays a lump sum amount to help you pay out-of-pocket expenses of your choice due to admittance.
What is Hospital Indemnity Insurance
This iconic holiday hit was released in 1994 by Mariah Carey.
What is "All I Want for Christmas Is You"
Between what dates is the AEP period?
October 15th- December 7th
Our "VP" of Customer Service?
WHO IS "JENNIFER GLANVILLE"
Finish the lyrics:
"I don't really need to look, Very much further, I don't wanna have to go, Where you don't follow I won't hold it back again"
This passion inside
Can't run from myself
There's nowhere to hide
Song: I Have Nothing Whitney Houston
We support all team members in their journey toward better health and a variety of health and well-being programs and services for employees who are enrolled in eligible medical plans.
What is Condition Management
Spanish Christmas song written and first recorded in 1970 by Puerto Rican singer-songwriter José Feliciano
What is "Feliz Navidad"
Describe in 4 words how youll make it matter during AEP for our members?
Connect, understand, solve, and guide
Our "Sups" report to whom?
WHO IS "HILDA BALBOA"
What are the 3 options that count towards your Member Connections?
Member
Auth Rep/POA
Third Party AND Member