He is from Virginia, lives in Provo, is the founder and CEO
Who is Dave Decker
Visa, MasterCard, AMEX, Discover
What are the major card brands?
These devices are used for credit card payments to be processed physically
What is a terminal?
A tiered rate where all of the percentages are the same
What is a flat rate?
This is where you would update a fax number in TSYS express
What is merchant parameters?
The gateway white labeled by CMS/Nexio
What is CG/USAePAY?
This is a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment
What is PCI Compliance?
We use an SP template to create a classic upgrade.
How do you set up a new ICANotes merchant?
When 1 or multiple transactions are accounted for at the end of the business day to be funded into a bank account
What is a batch?
This change form requires a document from the state
what is a DBA change?
The software portion of the company.
What is Nexio?
A dispute that is made by a customer to their issuing bank for not being satisfied with the product or service they purchased
What is a chargeback?
A new VAR is requested with an address change
What is a 1099 Change request?
What a merchant pays in fees vs processing. Equation: Amount Paid / Amount Processed.
What is a Net Effective Rate?
This rate structure has no chargeback or card brand fees
What is ResNexus pricing agreement?
This type of MID is only used for reporting.
What is a synthetic MID.
The information that reflects on a bank statement indicating where the charge took place
What is a descriptor?
This feature needs to be enabled after CG is created.
What is the Credits check box?
Time set for merchants to expect money for their deposits.
What is funding time?
Change of Legal name, Change Tax ID, Business Sold
What is a Rewrite?




What are CMS Descriptors?
We have to use google maps in order for this change to be completed
What is an address change process?
What is the required information for an account to be boarded?
MID
Merchant Name
Gateway:
Batch close-out time (if applicable)
Type of Integration
Software/Terminal
Contacts to send credentials.
This problem occurs when the start date for the new fee and stop date for the old fee are identical.
Why would a merchant get double-billed?
Fastsigns merchant reaches out to set up AMEX.
What is AMEX Direct?