Needs Analysis
Recommendations
Recommendations
Benefits
Objection
100

Best type of questions?

Open Ended Questions

100

Wanting to get into Policing? No prior study

Bachelor of Criminology and Criminal Justice

100

No prior study, where do they start?

1st year subject Open Access

100

Help?

Smarthinking

100

Where to find information to manage an objection of the product?

Needs Analysis

200

Benefit to a busy person?

Online Study

200

Wants to study Nursing? No prior study

Health Pathway

200

Has a degree and wants to study an individual subject for interest?

Postgraduate single subjects

200

Support?

7 Days a week 

200

How to object against hard sales?

Be a student advisor not a Salesman

300

Benefit to lots of work experience?

Graduate Certificate Entry

300

Has a degree but only wants to do a couple of postgraduate subjects?

Graduate Certificate in Professional Practice

300

Wants to become a writer?

Bachelor of Arts (Creative Writing)

300

Flexibility?

Online

300

How to object against trust with Open Universities Australia?

Non Profit

Created by the Government 

400

Benefit to no prior study?

Open Access!

400

Is a secondary teacher and wants to study Early Childhood Education

Graduate Certificate in Early Childhood Education and Care

400

Unsure what area to start studying?

Pathways

400

Access to support?

Inbound, website, facebook, whatsapp and sms

400

Best tools to manage objection?

Benefits of Open Universities Australia

500

Benefits to a Citizen?

HELP Loan 
500

Postgraduate studies in IT, has prior study

Master of Cyber Security Analysis

500

Owned a company for many years and never studied. Wants to study business?

Graduate Certificate in Business

500

Unsure on direction?

Trusted Advisor Advice

500

How can you gain trust with the student?

Tonality and Rapport

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