A member has a check in which you cannot verify funds on. The routing number is 12345834953. How long is the hold period? Note - it is a normal hold.
What is 5 business days.
100
Today is not a federal holiday, but we are open, is it a business day?
What is Yes.
100
How much of each check must we make available?
What is $100.
100
For how long is the new account hold exception term (in which we invoke the 9 business day hold) on new accounts?
What is 30 days.
100
Alice comes in with a personal check in the amount of $350. She has been a member since 2007. Her balance is under $100. What do you do?
What is Verify Funds -or- Place Hold.
200
A member has a check in which you cannot verify funds on. The routing number is 079578648. How long is the hold period? Note – it is a normal hold.
What is 2 business days.
200
What type of financial institution am I: 121178417?
What is a Bank (west of Mississippi)
200
What time is our cut-off hour?
What is we don’t have one.
200
A red note remains on a new account with an emperica of less than 650 for how long?
What is 1 year.
200
Xavior wants to cash a personal check in the amount of $150. He has $25 in his account. The account has been open for 4 months. What do you do?
What is Verify funds, if can’t verify funds, follow normal hold procedures.
300
Name three items that are considered next-day availability?
What are Cash, Direct Deposit, Government Issued Checks, USPS MO’s (with caution), Federal Reserve Bank and Federal Home Loan Bank checks, Cashier’s Check (with caution), ONUS checks.
300
Where is my Fed District: 309486572?
What is Kansas City (Credit Union)
300
How old must one be to be a member without a joint owner?
What is 18 years.
300
A red note remains on a new account with an emperica of 650 or above for how long?
What is 6 months.
300
Gabriella has a check drawn on KFC, her employer, in the amount of $348. She opened her account two weeks ago. What must be in place to negotiate the check without placing a hold?
What is Note on screen stating she works for KFC.
400
How long is the new account exception hold?
What is 9 business days.
400
Where do you go in Penley to ensure you have cleared all red flags?
Where is Reporting, verification reports, click on top most link in the main window, today’s entries. Make sure all are passed and that chexsystems shows up on the right.
400
An exception hold for large dollar amount can be invoked at what dollar amount?
What is $5000.
400
A new member has applied for a VISA Check Card, their empirica is 655, are they automatically approved?
What is No, needs to be 675.
400
Jens has a personal check in the amount of $110. He opened his account 3 months ago. What do you do?
What is Verify funds -or- place hold.
500
If you make an exception to the new account exception hold, what must you have done?
What is Verify Funds and Verifiy that the Employer Cut the Check.
500
When opening an account with a minor on it, what do you do instead of running them through Penley?
What is Tell Taylor.
500
What is the maximum length hold you can place on a check deposited into the savings account?
What is N/A.
500
What do you need to open a new account if the person does not have their current mailing address on their ID?
What is two pieces of mail with current address.
500
Marcus has a personal check in the amount of $100. The account has been opened for a couple years, but there have been some issues on the account. They consistently use CP and negative share loans. What do you do?