HIPAA HEROS
VERBAL HIPAA EVENTS SHOULD BE PLACED IN THIS STATUS
WHAT IS CLOSED?
WHAT TYPE OF TASK SHOULD YOU BE WRITING FOR YOURSELF
WHAT IS A CASE TASK (NOT CONTACT TASK)
THIS SYSTEM IS WHERE WE FIND CLAIMS
WHAT IS MEDCOMPASS?
NAME 1 VAB THAT IS GEARED TOWARD A SPECIFIC POPULATION
-DIAPER CLUB, PACK AND PLAY, FOOD SMART, CALMING KITS
A CRITICAL INCIDENT MUST BE ENTERED INTO DYNAMO WITHIN THIS AMOUNT OF TIME
WHAT IS 24 HOURS
WHAT IS QNXT?
CRDS MUST BE UPDATED EVERY ___ DAYS
WHAT IS POINT CLICK CARE (AKA COLLECTIVE MEDICAL)
MATERNITY MATTERS FOLLOWS PEOPLE WHO HAVE BEEN PREGNANT UNTIL HOW LONG POST PARTUM
WHAT IS 18 MONTHS
IF WE RECEIVE A CI VIA UM WE DOCUMENT THE REFERRAL SOURCE AS THIS
WHAT IS CLAIMS
POWER OF ATTORNEY IS ONLY VALID IF A MEMBER _______
WHAT IS CANNOT SPEAK FOR THEMSELVES
FACE TO FACES SHOULD BE OFFERED THIS OFTEN FOR INTENSIVE MEMBERS
WHAT IS EVERY 90 DAYS
WHEN YOU ENTER A GENERAL COVERED BENEFIT IN CRD YOU MUST DOCUMENT THE NAME OF THE REFERRAL HERE
WHAT IS A CMAT NOTE
WHAT IS UNIQUE ABOUT OUR MEMBERS WHO HAVE HBIA/HBIS COVERAGE
THEY ARE NON-CITIZENS AND HAVE REDUCED COVERAGE
OUR TEAM DOCUMENTS ALL CRITICAL INCIDENTS HERE
WHAT IS OUR TEAMS TRACKER
A MEMBER CANNOT CONSENT TO TREATMENT OR CASE MANAGEMENT IF THEY __________
HAVE A LEGAL GUARDIAN
WHAT ARE MEMBER PREFERENCES AND HCE
NAME 3 PLACES YOU CAN GO TO LOCATE A SPECIALIST FOR YOUR MEMBER
THE PROVIDER GRID
QNXT
ABHIL WEBSITE
IF A CHILD IS STRATIFIED AS SUPPORTIVE WE DO NOT COMPLETE THIS
WHAT IS THE PSA
THE CRITICAL INCIDENT FOLLOW UP WORKFLOW IS:
3 SUCCESSFUL FOLLOW UPS OR 4 CALLS AND 1 LETTER. 3 OUTREACHES TO APS AND OR 2 OUTREACHES TO DCFS
EMERGENCY ROI/POA/GUARDIANSHIP PAPERWORK CAN BE REVIEWED WITHIN 24 HOURS IF YOU DO THIS
SEND THE PAPERWORK TO YOUR LEAD WITH THE JUSTIFICATION (can be submitted as an escalation to the team instead of faxed)
YOU IDENTIFY A NEED IN YOUR ASSESSMENT AND IMMEDIATELY PROVIDE A REFERRAL. THIS SHOULD BE DOCUMENTED IN A CRD AND ALSO REFLECT IN YOUR
WHAT IS A CARE PLAN (WE NEED TO HAVE A GOAL TO ADDRESS NEEDS IDENTIFIED UNLESS WE DOCUMENT THE MEMBER DOES NOT WANT IT)
YOU FIND A MEMBER'S REDETERMINATION DATE IN THIS PART OF QNXT
WHAT IS ATTRIBUTES/SHARE OF COST?
CURRENTLY, OUR BH TEAM FOLLOWS ALL MEMBERS THAT HAVE HAD ___ OR MORE IP ADMITS IN THE LAST 6 MONTHS
WHAT IS 5
THESE ARE THE CRITERIA FOR CALLING APS
60+, DOCUMENTED DISABILITY, CONCERN FOR SAFETY AND WELL BEING