Registrar Functions and Grades
Demographic Changes
FERPA
Letter of Enrollment
Service Indicators
100

The registrar office is responsible for managing these. 

What are student records?

100

Students can find the demographic form here. 

Where is on the UMGC website under student forms?

100

FERPA is. 

A federal law that protects the privacy of students. 

100

The student contacts this department for a letter of enrollment. 

What is student services at studentservices-europe@umgc.edu?

100
True or False: You can click on any indicator in PS. 

What is true? If you click on the indicator, it will give you all of the information that the indicator contains, including any holds. 

200
The registrar office provides these to students for ID, kindergeld, insurance, and other personal purposes. 

What are letters of enrollment?

200

This department receives and manages the Demographic form. 

What is the Student Records department?

200

This person is able to complete and turn in the form. 

Who is the student?
200

For letter of enrollment purposes, this is considered full-time enrollment. 

What is 6 credits in an 8-week session or 12 credits over a full semester?

200

The information you can give a student about an EVD hold. 

What is the date the requested the hold, the reason they requested the hold, the purpose of the hold, and the date the hold will be released?

300

This is reviewed automatically at the end of each full semester. 

What is the GPA?

300

A demographic (AKA Name Change) form is NOT needed in this circumstance. 

What is when a transcript is received with a maiden name? Bonus answer, we only need supporting documentation for the name! 

300

The FERPA (does or does not) act as a Power of Attorney. 

What is does not?

300

A student must confirm this before being issued a letter of enrollment. 

What is an EVD hold that prevents adding or dropping classes until after the add/drop period for 100% refund is over?

300

These steps will help you view the service indicator information. 

What are navigate to the student's account, selected "manage service indicators", and click on the indicator code to see the details?

400

This grade is assigned if a student never participated in a course and can negatively impact financial aid. 

What is FN?

400

The amount of name changes that can be processed for one student in a 24 hour period. 

What is one?

400
True or False. The FERPA allows a parent/spouse to act on a student's behalf to request a letter of enrollment. 

What is False? 

400

True or False. An academic advisor can request a letter of enrollment on the student's behalf. 

What is false? Only the student can request a letter of enrollment. 

400

This action should be taken before processing requests. 

What is check for service indicators?

500

This valuable tool used to calculate how much a student will owe is called (blank) and can be found here. 

What is the Refund Calculator that is found on our website under Course withdraw Refunds?

500
Two types of valid documentation a student can provide with their demographic form. 

What are (any are correct) a valid passport, drivers license or state ID, permanent resident card, birth certificate, divorce decree, court-approved petition for name change, valid alien registration card, social security card although this one is not preferred. 

500

The answer you give the dad, who is not listed on the FERPA, demanding information regarding the student's VA certification information. 

What is "due to federal privacy laws, we cannot provide this information to you"?

500
The response you will get if a student requests a letter of enrollment for Fall 2024 semester, and you forward the request in an email to student services. 

What is the case will be sent back with a case comment such as "letters of enrollment can only be for the current or future terms, if a student wants past class history, they can request official or unofficial transcripts"?

500

Service indicators are (blank) and include (blank). 

What are flags on student accounts that provide important information or restrict actions and include Registrar indicators and Financial Aid indicators? 

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