Reg CC
Does Reg CC apply to all accounts? Why or why not?
No. Only Checking accounts are considered a transactional account. Reg CC does not apply to Savings or MMA.
What is a Case-by-Case Hold?
When bank decides particular item may warrant a delay in availability but does not have a specific reason qualifying for an exception hold. Notice of hold is still required for customer; however, citing a specific reason is not. First $275 made available immediately.
What are your Check Cashing & Deposit Hold Authority Limits?
Depending on your title-
FSR I: $5,000
FSR II: $10,000
FSR III: $20,000
Where is the red folder located?
On teller line behind the printer.
Does a customer have to be given a Hold Notice at the time of the deposit?
Yes; Reg CC requires that a Hold Notice be given to the customer every time a hold is placed on a check. If the customer is not present or has left, then a Hold Notice needs to be mailed to them.
Can a Case-by-Case hold be placed on a "Same-Day Item"?
No
What are your cash drawer limits?
Top Drawer: $3,000**
Bottom Drawer: $4,000
Coin Vault: $5,000
Total Drawer Limit: $12,000
**If you are attached to the TCR, your top drawer limit is $2,500
What are the "Same-Day Items"? (Full credit if you can give all of them; 1/2 credit if you can give me four) **Hint-there are a total of 8**
Cash; Wire/ACH; U.S. Treasury Checks; U.S. Postal Service Money Orders; Federal Reserve Bank and Home Loan Checks; State/Local Govt. Cks; Cashier's Checks; On-Us Checks (Cks drawn off of CB)
How many exception holds are there? Of all the hold types, which one(s) give the customer $275.00 immediate credit?
6; Case-by Case and Large Dollar Exception Hold
What are your Wire Origination Limit(s)?
$1,000,000.00
What are the two types of holds under Reg CC?
Case-by-Case and Exception Holds
Which hold requires that a note be added to the account and why?
Reasonable Cause to Doubt Collectibility; provides more detail on why associate doubts the collectibility of check outside of the option selected on the hold notice.
What is the yellow folder and where is it located?
Located at each station under the phone and contains checklist(s) for extortion, bomb threats, etc.
A Management Approval is required to be obtained when a hold has been placed for what amount?
$20,000 or greater
Where is the Robbery Kit located and what is in the kit?
At each teller station (typically right inside the coin vault) and contains robbery assignments #1-4; handouts to aid in suspect description; forms for witness statements; etc.