General Guidance
Correction Requests
I-20
Data/Fix SCR
I-17
200

Must be enrolled in at least 12 credit hours to be considered doing this.

What is a Full Course of Study

200

Changing a student’s Initial Session Start Date, Program Start Date or Program End date.

What is Managing initial Program Dates.

200

A termination reason permitting a 15-day grace period to depart the United States. 

What is Authorized Early Withdrawal.

200

School doesn't have the option to update program information due to the status of the record.  This ticket would be able to update any field under Program.

What is I-20 CHANGE PROGRAM DATA.

200

This website allows school officials to make payments to SEVP.

What is Pay.gov.

400

This is the maximum number of hours an F-1 student can work on-campus while school is in session.

What is 20 hours per week. 
400

Updating a priority because a student or dependent has a Form I-515 due within 30 days or less.

What is requesting an expedite.

400

If you initially enrolled in the fall semester and complete the spring semester, you are eligible for this during the summer session.

What is Annual Vacation.

400

A student applied and was approved/denied for F-1 Status, and the benefit did not post to the record or the correct record.

What is ADD/REMOVE/MODIFY COS.

400

SEVP developed guidelines that provide additional information regarding required evidence for schools seeking certification or updates.

What is the Definitions of Evidence Guide.

600

Travel documents students need to enter the United States. 

What is a student visa, Form I-20, and passport.

600

A PDSO can use this to Return to Initial Status correction within 15 days of the record cancelation. 

What is a PDSO correction

600

A student classification that can transfer up to 6 months after the program start date.

What is an M-1 student.

600

School A transfers the student record to the correct school in the correct status (Terminated or Completed) for Reinstatement, but the student decides to transfer to School C to complete the Reinstatement.

What is cancel draft transfer. 

600

The number of pages on the Navigation panel when updating the I-17. 

What is 6. 

800

A student taking an unlimited amount of courses/credit hours beyond fulfilling their full course of study.

What is Incidental to Status.

800

When a school official is unable to request STEM OPT because of the program end date

Which is the STEM Workaround.

800

F-1 students must pay the full, unsubsidized per capita cost of attending these schools for one year.

What is a public secondary school.

800

The user erroneously requested this to a student record, when the update should have been a program information update.

What is I-20 ADD/CANCEL CHANGE OF EDUCATION LEVEL.

800

SEVP requires all of these schools that issue the Form I-20, “Certificate of Eligibility for Nonimmigrant Student Status,” be accredited by a Department of Education-recognized accreditor.  

What is English language training.

1000

I-129 approvals that will not be removed from a record, even if the change of status was approved via consular processing.

What is a J-1 Consular Processing. 

1000

The 3 required fields when a PDSO is doing a correction to extend the program after the program end date. 

What are New Program End Date, Medical or Academic Circumstance That Necessitate Extension, and Reason for Correction.

1000

A third-party software or a database to identify and push changes from student records to SEVIS.

What is Batch Processing.

1000

If the user doesn't have the transfer out option after a registration event.

What is RESET TRANSFER FLAG.

1000

Substantial updates that must be submitted separately from recertification. 

What is a change of ownership, a change of location and the addition of an instructional site location.

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