The concept that a team can produce more together than the members could individually.
What is Cooperation
A trait describing someone you can count on to show up when they say they will.
What is Reliability (or Trustworthiness)
Using these types of statements (starting with "I") helps avoid sounding like you're blaming someone.
What are "I" Statements
When two people both give up a little bit of what they want to reach an agreement.
What is a Compromise
The invisible lines we set to protect our physical and emotional well-being.
What are Boundaries
This "C-word" involves working together specifically to create or produce something new.
What is Collaboration
The ability to understand and share the feelings of another person.
What is Empathy
This type of listening involves nodding, eye contact, and not interrupting.
What is Active Listening
A neutral third party (like a counselor) who helps two people solve a disagreement.
What is a Mediator
Asking for this before hugging someone or borrowing their phone.
What is Consent
The concept that a team can produce more together than the members could individually.
What is Synergy
The act of keeping a friend’s private information private.
What is Confidentiality
These "unspoken" cues, like crossing your arms or rolling your eyes, often say more than words.
What is Body Language (or Non-verbal communication)
Taking one of these when an argument gets too heated so you can cool down
What is a Time-out (or Cooling-off period)
Being polite and respectful while interacting with others on social media or via text.
What is Digital Etiquette (or Netiquette)
A person who helps a group stay on task and ensures everyone has a chance to speak.
What is a Facilitator
A "warning sign" in a relationship, such as a friend who only texts you when they need a favor.
What is a Red Flag
The act of asking a question to ensure you actually understood what the other person meant.
What is Clarification
The "Golden Rule" of conflict: Focus on the problem, not on the ______.
What is the Person
The ability to stand up for your own needs and say "no" firmly but politely.
What is Assertiveness
When a group makes a decision that everyone can agree to support, even if it wasn't their first choice.
What is Consensus
Supporting a friend even when it isn't "cool" or popular to do so.
What is Loyalty (or Integrity)
This "sandwich" method involves giving a compliment, then a critique, then another compliment.
What is Constructive Feedback
A solution where both parties feel like they’ve gained something (Win-Win).
What is an Integrative Solution
Valuing someone's opinions and rights even if you disagree with their lifestyle or choices.
What is Mutual Respect