Theory
Products and Essentials
Relaxer Skills
Guest
Experience
MISC.
100

This beauty pioneer is known for early hair pressing methods using petroleum jelly and a heated comb.

Who is Madam C. J. Walker?

100

This strong alkaline product, with a pH of 11.5–14, is designed to straighten tightly curled hair.

What is sodium hydroxide?

100

This term refers to the hair’s ability to absorb moisture, liquids, or chemicals.

What is porosity?

100

This first Service Essential involves greeting the client with a handshake and tone of voice to build rapport.

What is Connect?

100

Before any relaxer service, you must do this simple hygiene practice to prevent the spread of infection.

What is wash your hands?

200

This inventor, famous for his “smoke hood” and traffic signal, also created the first human hair straightener.

Who is Garrett A. Morgan?

200

These items, like caps, cloth towels, protective gloves, and plastic sectioning clips, are needed for a relaxer service.

What are supplies?

200

Before applying a chemical relaxer, this type of cream is applied around the hairline and ears.

What is a base cream?

200

During the Consult step, you help the client fill out this important document.

What is a consultation form?

200

Performing a relaxer over hair treated with metallic salts can cause breakage, hair damage, uneven texture, and this visible issue.

What is distinct discoloration?

300

One early relaxer formula mixed lye, white potatoes, and this type of ash.

What is potash (wood ashes)?

300

This chemical reducing agent, with a pH of 8.5–9.5, causes hair to soften and swell during relaxer processing.

What is ammonium thioglycolate?

300

This method of applying relaxer products helps spread and reform the bonds to a new straighter position.

What is brushing?

300

Name two factors you analyze about a client during a relaxer service consultation.

What are face and body shape, physical features, lifestyle, climate effects, hair and scalp type, or hair condition? 

300

After removing hair and debris, tools like bowls and applicator brushes must be disinfected using this type of product.

What is an EPA-registered disinfectant solution, wipe, or spray?

400

This term was used to describe a hairstyle worn predominantly by African American male entertainers, created using a variation of lye relaxers mixed with eggs.

What is “Congolene” or “Conk”?

400

Name two tools used to perform a relaxer service that are not chemical products.

What are an applicator brush and a non-metal tail comb?

400

This test, also known as the comb test, helps determine if the hair has relaxed to the desired degree.

What is the relaxation test?

400

After finishing the service, you suggest this to maintain the healthy condition of the client’s hair and scalp.

What are recommended products?

400

If a relaxer accidentally gets into a client’s eyes, you should flush the eyes thoroughly with this.

What is lukewarm water?

500

This chemical, at a pH of 14, could erode the hair’s cuticle layer, making hair extremely limp and straight.

What is lye?

500

Besides supplies and tools, this category includes equipment fixtures like the hydraulic chair, timer, and shampoo bowl needed for a relaxer service.

What is equipment?

500

This product locks the hair into its new, straighter shape and restores broken disulfide bonds after a relaxer.

What is an acid-balanced neutralizer?

500

This form, required by some malpractice insurance companies, ensures the school or salon is not responsible for damages.

What is the release form?

500

What must you never do when hair has previously been treated with ammonium thioglycolate (thio relaxer) or sodium hydroxide?

What is apply the opposite relaxer chemical

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