REMOVORDY

Laser Compliance

100

Wrap ice pack with paper towel and place in bag. Be sure to check the skin temperature every few seconds to avoid thermal injury

What is icing procedure

200

• Wipe the skin with Alcohol 
• Inspect the tattoo 
• Take photo (keep the iPad in your hand and proceed to next step) *
• Verify with client tattoo being treated via the iPad photo.  

What is beginning of tx flow 

300

1. Take picture of the text spots

2. Take picture of the laser armature in forward-facing position only if you have a Degash arm. Oxid arms do not need pictures. Type in body of email “OXID ARM”

3. Remove the USB from the back of the laser

4. Insert USB into laptop

5. Open Outlook and start an email to [e-mail]

6. In the SUBJECT LINE include “LVM, last 4 digits of laser number and your studio location”

7. As an email attachment – insert the one LVM file from the USB drive taken right after the test pulses. Verify they are dated for the day you did the LVM (requires you to scroll down to the last saved files on the USB drive).

8. Insert the test spot picture and picture of the laser armature

What is LVM

400

• Treat to appropriate endpoint based on client's current skin type and tattoo density

What is sun exposure protocol

500

Go to one stop shop, laser issue, Follow the prompts and make sure you call candela, and record a ticket number

What is Laser down procedure. 

I can't do that

100

Wear anything other than scrub set Removery provided scrubs, jacket and black shoes

what is Dress code

200

Using a phone or remote device to track time

What is clock in

300

Offer without going through choice portal

What is IHF

400

White ink tattoos or tattoos covered in flesh tone, Any cosmetic tattoos other than brows and SMP.

Tattoos we cannot remove

500

Team is not to leave until closing this at the end of day

What is register (both default and wise)

Objections

100

To overcome this objection we would offer payment plan options with removery choice

What is Financial

200

To overcome this objection, You would offer to give them a moment to make a call, and step out of room

Spousal/Family

300

To overcome this objection we would offer complementary test spot

Pain

400

The alternative is keeping it forever

Or Better now than later

What is timeline

500

You're going to go through summer at some point in this process, use zinc oxide sunscreen or KT tape.

What is sun exposure

Consultation

100

Explaining the consultation process including implying the start

What is the agenda. 

200

Showcasing Removery worlds only clinical team in tattoo removal, the picoway laser, our amazing results, and our incredible technicians.

What is building value.

300

Payment plans for everyone, regardless of credit score, to make removal affordable and attainable for everyone. 

What is removery choice?

400

Having a plan and list, to check back with future starts, to follow up. 

What is a win-back strategy 

500

Using results of our clients to showcase our skill, and success in removal, to gain buy and trust in consultations

What is the lookbook

Protocols

100

Tattoo artist, approved inknitative clients and influencers, and radiation tattoos

What are free treatments

200

Tag and/or campaign are applied, and note the profile. Reach out to your RM for one offs

What are discounts

300

Check flash, then search in teams, and then if you cannot find answer post in the dedicated team channel.

What is Determining contraindications 

400

Submit for any clients who have had over 10 treatments OR a tattoo you would like assistance with.

What is TET 

500

Studios should do 5-10 touches a week, and recorded in flash on dedicated form 

What is outreach