Common Window Problems
The customer has condensation. ___ has caused this
What is Seal Failure.
The year RbA was founded
What is 1995
Who is Jason Cashion
How much is tuition reimbursement?
$1500/year
What is Ashley's favorite word to use when a customer is talking about not having money.
What is BUDGET!!!!
The customer has problems opening and closing the window. __ has caused this.
What is Warping.
The year Fibrex was patented
What is 1991
How long has Roberta worked for RbA?
5 years 2 months.
How much do you get for a employee referral?
$700
A poorly set appointment is worse than...
No appointment set at all.
What would most likely cause rust on a metal window?
What is condensation.
The year Ashley started with RbA
What is 2019
Who is Ashley's boss?
Nick and Izzy
How much does RbA match when you donate to a charity?
3:1
What is Chris/Ashley's idea of the worst step one?
"Hey, How are you doing?"
If the customer has casement/awning windows, what is a common problem?
what is broken hardware.
What year was Andersen founded?
What is 1903
What event in 2021 brought in the most leads?
What is the OKC State Fair
How many hours will RbA pay you for volunteering?
4 hours of paid time ($25/hr)
How many windows qualifies someone for a consulation?
ONE!
What is the worst window that has the most potential to have all of the pain point?
What is single pane aluminum.
The year Esler acquired the OK/NWA market?
What is 2019
Who are the newest member of the RbA Events Team?
Who is Jimmie, Rhondall, and Wade.
At what rate does RbA give you PTO?
1.1 hours per pay period
How do you explain box 1 and box 2 to the customer.
Box 1: This states you and **other person's name** will set aside the 60-90 mins we discussed
Box 2: this gives us permission to contact you.