This is the number of months a family can access tiered rental assistance
9
A tenant applies online for assistance, and a navigator reaches out to help complete the application. This is called?
Prescreen
This is the number of days used in our HEP/FHPAP income lookback period.
30 days
True or False: Alyssa created a Microsoft list for the Prevention Area to track all data requests and a form to submit data requests and when they are needed by
True
On average, how many payments per week does the Payments team process?
80-90
This is the number of partner agencies who provide case management to STH families
3
There was a time during the covid era that funding was made available through federal dollars. This assistance program was called what?
RentHelpMN
This is the max dollar amount we can pay towards eviction filing fees.
$402
True or False: The Systems and Outcomes Team coordinates grants, enters data and runs reports, responds to the Housing Stability Rent Help Status Line, and is back-up to the TRC Navigators.
True
Once apps are approved for payment, how many different staff must work on an application before it gets mailed? (At least 3 different staff members)
1-Accounting specialist
2-Requestor
3-OBF staff
When a family is eligible for School to Housing this is the list they are placed on
Eligible for Randomization
The year the TRC was born was?
2020
Effective 9/1/2026, our HEP/FHPAP assistance caps raised to what?
A total of 20 months and/or $15,000 used (whichever is reached first)
Every other year, we are required to conduct an annual needs assessment to understand our gaps in services and to identify which populations are most at risk for becoming homeless. Which program is this required for?
Family Homeless Prevention and Assistance Program or FHPAP
What HDS status is used to signal a check has been mailed/sent?
Payment sent
This is the number of application fees STH covers
4
Housing court consists of many legal terms we have become familiarized with. What is it called when a case is thrown out for improper documentation?
Dismissal
True or false: The Processing team has multiple bilingual team members.
True! (Jasmine & Maria)
This program partners with our School to Housing program to help families with minor children in specific school districts who are precariously housed and at risk of homelessness that is also funded by MN Housing.
Homework Starts with Home or HSWH
How many days a week are checks mailed?
two, Wednesdays & Fridays
These are the 3 HRAs (Housing Redevelopment Authorities) who provide vouchers for STH families
Bloomington, Richfield & Metro
This folder consists of valuable phone numbers and contact information for residents needing additional assistance.
Resource document
This legacy system, first launched in 1989, is still used by all 87 Minnesota counties to determine eligibility and issue public assistance benefits. Processors typically use it to verify an individual’s receipt of those benefits.
MAXIS
What does HMIS stands for?
Homeless Management Information System
What is the most common reason checks are not cashed by properties?
Check returned to Hennepin due to missing a part of the address - did not include Attn: Front Desk, etc.