Reputational management
The potential that negative publicity or perception will reduce corporate value or brand equity.
reputational risk
Without equal standing and CEO access, this officer can become a scapegoat.
Chief Reputation Officer
Equifax stayed silent for about this long after finding hackers in its systems.
about six weeks
Jupiter
Who founded the SBS?
Dr. Edward Schellhammer
What is 1 reason spotting the crisis early is difficult?
Information Overload, Department Silos, Viral Speed, Tool Blindspots, Internal Denial (refer to Stacey)
Legal, PR, Operations and HR managing risk together is called this.
cross-functional ownership
The Equifax breach exposed roughly this many people.
about 147 million
What is the chemical symbol for gold?
Where is Miss Nassim from?
Iran (double points if you know which language is spoken in Iran)
This challenge means risks often build silently before erupting publicly.
The invisible nature of risk
This governance mechanism gives the board clear responsibility for risk policies and compliance monitoring.
board oversight
Maple Leaf Foods' CEO apologised within days, recalled products and shut the plant, showing this value.
integrity
Which came first, trees or sharks?
Sharks
In 1975 Mozambique became independent, and this man became its first president.
Samora Machel
A crisis in one area damaging the entire brand is known as this effect.
the spillover effect
After Salomon Brothers' 1991 scandal, this investor became interim chairman.
Warren Buffett
The House report on the Boeing 737 MAX, which killed 346, cited a culture of this.
concealment
Thanks to its overseas territories, this country has the most time zones.
France
How old is Dr. Oswaldo turning in 2027?
67
Name any two of the five "reputation bombs."
Financial misstatements, ethical breaches, supply chain vulnerabilities, customer service failures, data privacy leaks.
Name the five stages of risk mitigation: identify, govern and control, prepare, respond, and this...
learn (post-crisis reviews)
Friedman says maximize shareholder profit; Freeman says leaders owe responsibility to everyone affected, a view called this.
stakeholder theory
1989
How many McDonald's are there in the USA?
13 920