Research Cash
Revenue
Cycle
Training
Overview
100

***VIDEO QUESTION***

Video Question Display for Answer

100

***VIDEO QUESTION***

Video display for answer

100

***VIDEO QUESTION***

100

What 3 platforms are provided for claim question opportunities?

Help Desk
E-mail
Home Room

100

What does OOO mean?

Out of Office

200

What page in the OneNote provides a quick look-up tool to various topics?

Glossary

200

***VIDEO QUESTION***

200

***VIDEO QUESTION***

*Video question display for answer*

200

***VIDEO QUESTION***

200

What is DOFR?

Determination of Financial Risk
300

***VIDEO QUESTION***

300

"Subsequent Activity" will result in Rejection on QA.. True or False?

False
Subsequent Activity indicates no fault of the TM.

300

***VIDEO QUESTION***

300

***VIDEO QUESTION***

*Video question display for answer*

300

What status indicates a Commercial refund is required?

NON GOVT POTENTIAL CLAWBACK

400

***VIDEO QUESTION***

*VIDEO QUESTION DISPLAY FOR ANSWER*

400

Washed transactions remain in your workbench for 90 days... True or False?

False
Washed transactions will fall off/be resolved once claim is approved. 

400

***VIDEO QUESTION***

**Video Question Display for Answer**

400

What does "Returning as Subsequent Activity" mean? 

An action has occurred AFTER TM initial review. Tm is to review for updated action required.

400

When is Spirit Week?

February 16th - 28th

500

Which claims are to be worked first in your workbench?

Rejected claims

500

***VIDEO QUESTION***

500

What WI is required to be completed by end of TODAY?

Self-Evaluation PDR

500

***VIDEO QUESTION***

*Video question display for answer*

500

***VIDEO QUESTION***

*Video question display for answer*

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