Hot Keys
What hot key is used to duplicate everything to a new reservation?
What is CTRL-D
Where are resort fee inclusions listed?
What is CTRL-H/ADDL
What type of message would be sent to indicate wrong or hotel Reserve info, or clarification of an item in Reserve?
What is a Distribution Services Message
Name one special occasion code.
What is HONY, ANNI, BDAY, BR2B, GR2B
What is the minimum age requirement to book the Senior Discount
What is 62
What hot key can be used to cancel a reservation?
What is ALT-X
Where is the information regarding the hotel’s credit card authorization policy located?
What is CTRL-H/3RD, Bills, Third Party Billing
Name a type of reservation that is ineligible for connecting rooms
What is:
What code is used when guest has multiple confirmation numbers over consecutive nights?
What is STAY
Is the military discount valid for active duty military or veterans?
What is BOTH
What does the F9 function do?
What is, pull up unique hotel information.
(e.g., Area, Arrival or Departure, Hold, Requests, Purpose of Visit, etc.).
Where can the hotel’s number of rooms/floors be found?
What is CTRL-H/DESC: Description of property
Where can you find if a hotel is cashless?
What is CTRL-H/STAND
Name a code to indicate the hotel's extra fees have been advised.
What is RESO or DEST
Name the program code used for the AAA discount
What is CR15985
What hot key will retrieve Direct Billing information?
What is CTRL-B
Where are the hotel’s laundry services found?
What is CTRL-H/DESC: Description of property
What is an IHI Window?
What is a window is used to alert Reserve users of a particular situation at a hotel (i.e. renovations, holiday functions, special events, etc.).
What does the code CARD relay?
Name the maximum number of consecutive nights the travel agent discount can be booked
What is a maximum of 7 nights
What hot key will prompt the Currency Calculator in Reserve?
What is CTRL-U
Where can you locate the hotel’s purchase order policy and/or guarantee methods?
What is CTRL-H/STAND, Standard Guar/Cxl Policy
What is the maximum number of nights that can be booked per ONE PAGE?
What is
All other brands - 31 nights
Name the code used to indicate an early arrival is confirmed
What is EAGT
Name the rate plan used for AARP members
What is, NA. We do not offer an AARP rate.