Location
What is the closest shopping mall near the hotel?
Village at Sandhill
Name one of Marriott's Core Values?
Put people first-Pursue excellence-Act with integrity-Embrace change-Serve our world
What do you say to a guest who stops you in the hall wanting you to let them in their room?
Refer the guest to the front desk to confirm their identity and to issue a key.
What benefits are offered at the Member tier?
Mobile check-in, mobile key, and mobile requests through the Marriott Bonvoy app.
Where should cart be stored at the end of a shift?
3rd floor closet
Name the closest grocery store near the hotel?
Foodlion
What is our charity of choice for Marriott?
Children's Miracle Network
What do we do if we see free standing water in a high trafficked area of the hotel?
Put up a yellow warning sign and clean it up.
How many Elite category levels exist?
5
The system in which we communicate about housekeeping, maintenance, lost and found, etc.?
Slack
What is the biggest park closest to the hotel?
Sesquicentennial State Park 'Sesqui'
We pursue?
Excellence
Where should a cleaning cart be when cleaning a room and how should the door be placed?
Put cleaning cart in front of the door and have the door closed with cleaning the room.
How can any guest get the exclusive member rates for booking?
Direct bookings from Marriott websites
How many guest rooms do we have?
113
One of the best BBQ spots in Northeast Columbia?
Little Pigs Barbeque
We are Residence Inn and we.....?
Believe
How should you tell the guest what room they are in?
By writing it on their key packet. (Never say the room number out loud)
What is NOT an Elite level category?
Bronze
Guest requests, issues and chats?
GXP
The place you go if you want a good laugh?
The Comedy House
What three areas make up Residence Inn?
Me, my team and my guest
What is the first thing you ask to see from the guest?
ID card
How much inactivity of your Marriott Bonvoy account does it take for your points to expire?
24 months
Who do you call if you have a toilet backed up?
Tommy