Right to Dignity
This law guarantees residents the right to be treated with dignity and respect.
What is the Nursing Home Reform Act (OBRA ’87)?
Any act that causes physical harm or mental anguish to a resident is called what?
What is abuse?
Residents’ medical and personal records are protected under this federal law.
What is HIPAA (Health Insurance Portability and Accountability Act)?
Residents can file one of these if they are unhappy with their care.
What is a complaint or grievance?
Residents have the right to make choices about this daily activity, including what time they get up.
What is daily routine or schedule?
Staff must avoid speaking to residents in this way, such as baby talk or yelling
What is a demeaning or disrespectful tone?
This type of harm includes yelling, threats, or insults.
What is verbal or emotional abuse
True or False: Residents have the right to know their medical condition and participate in their care plan.
What is True?
True or False: A resident must fear punishment if they complain
What is False?
CNAs can force a resident to eat if they refuse
What is False?
Residents have the right to wear their own clothes and do this with their appearance.
What is choose how they look (e.g., hair, makeup)?
Taking a resident’s money or property without permission is called this.
What is financial abuse
A resident has the right to participate in this type of meeting about their care with their family and heathcare team members
What is a care plan meeting?
Residents can contact this state official to help resolve complaints.
What is the ombudsman?
This plan is developed with resident input to reflect their preferences.
What is a care plan?
The facility must make residents feel like this, not like an institution number.
What is at home or like an individual?
Staff must report abuse to this person immediately.
What is the RN Shift Supervisor
Staff cannot discuss a resident’s care in this type of location.
What is a public area or where others can hear?
This must be posted in the nursing home and explains how to file a complaint.
What is the grievance policy or rights poster?
Residents may refuse this, even if it's recommended by the doctor.
What is treatment or medication?
Residents should be addressed by their preferred name and given this kind of attention.
What is personalized attention or respect?
Failing to provide needed care to a resident is called what?
What is neglect?
A resident has the right to make and receive these privately.
What are phone calls?
If a resident feels their concern was ignored, they can contact this independent state advocate for help.
Who is the long-term care ombudsman
Residents have the right to manage this if capable, including handling their own money.
What are finances