HCOD Protocol
A Hall Coordinator should ______ if they need to be unavailable during their on-call shift?
What is seek coverage?
What is the correct action if a student is found with an unauthorized animal?
What is B.- Remove the animal and notify AD/ADOC?
What is the first step if a student is reported missing?
What is B.- Check the room and contact MUPD?
The number of safety rounds an RA must complete during their on-call shift.
What is 3 rounds?
What is the correct action if a staff member finds an unknown university key?
What is C.- Contact Residential Life Door Access staff?
What is the correct response if a student is locked out and their roommate is not present?
What is B.- Verify identity and issue temporary access?
What is the primary system used to document incidents?
A. Outlook
B. StarRez
C. Maxient
D. Teams
What is C.- Maxient?
Who is responsible for following up with a student after a medical transport?
What is C.- Hall Coordinator or RA within 48 hours?
Who is responsible for uploading the RA on-call calendar to Outlook for everyone to view?
What is B.- The Hall Coordinator?
Which of the following is a violation of the key policy?
What is B.- Carrying your MU ID on the same ring as building keys?
What is the maximum distance a Hall Coordinator must remain from campus while on-call during the standard academic year?
What is C.- 20 minutes?
What is the correct follow-up if a student is placed in a temporary room due to a crisis?
What is B.- HC must follow up the next business day?
What is the correct response if a student expresses suicidal ideation but is not in immediate danger?
What is B.- Refer to Counseling Center or Care Team?
The recommended protocol is ________ before a new RA takes their first on-call shift.
What is shadowing a returning RA?
What is the correct way to activate a new PIN on a Wi-Fi lock?
What is B.- Swipe, enter PIN, wait 30 seconds, swipe again, enter PIN again?
After responding to a student medical transport, you should _____?
A. Call the emergency contact
B. Send a hospital transport email
C. Notify the RA
D. Write an OIE report
What is B.- Send a hospital transport email?
T/F: A student transported for alcohol must receive a follow-up within 48 hours.
What is True?
What is the protocol if a student is transported for substance misuse and is unresponsive?
What is B.- Call 911 and notify AD/ADOC?
What time must the RA on-call phone be picked up each night?
A. 7:00 PM
B. 8:00 PM
C. 9:00 PM
D. 10:00 PM
What is B.- 8:00PM?
What is the consequence of losing a master key?
What is C.- Disciplinary action, including possible termination?
T/F: HCOD must respond on-site for alcohol incidents.
What is false?....Unless what?
T/F: Staff should complete a ResLife IR or update the Maxient case after a wellness check.
What is true?
What is the correct action if a student reports a sexual assault?
What is B.- Immediately call up to AD/ADOC with all of the necessary information, submit an OIE report, and complete ResLife IR?
While on-call the RAs can refer to this resource for incident response?
A. ResLife Curriculum Guide
B. On-Call Quick Guide
C. Student Staff Protocol Manual
D. All of the above
What is D.- All of the above?
What is the correct procedure for keying into a student room?
A. Enter immediately
B. Knock 3 times and announce yourself
C. Call the parent
D. Wait for the student to return
What is B.- Knock 3 times and announce yourself?