Alcohol & Substance
In the event of a hospital run for an international student, what must be obtained first?
Guarantee Of Payment (GOP)
In the event of a fire, what is your role as an RA?
First priority is your own safety. If possible, assist others in evacuating the building
When are quiet hours?
11PM - 8AM and 24 hours during exams
What should you refer to when mediating a roommate conflict?
Roommate living agreement
When sending sensitive information, RAs should use this channel instead of group chats.
private/direct messaging or email
What should you do if you discover a controlled substance?
Don’t touch it and call Pro Staff-on-Duty
In order to protect oneself, what should an RA never do when dealing with an incident involving aggressive student behavior?
Stand between the student and the exit/block the student’s path
What is the maximum number of quiet-hours guests a resident may have between 11:00 pm and 8:00 am?
three per resident host
What is the difference between Privacy and Confidentiality in the context of reporting incidents? What can you provide and why?
Privacy means you will not tell those you don’t have to, confidentiality means you will not tell anyone. You can only guarantee privacy because you are a mandatory reporter.
When working in the RC what should I do?
Be responsive to residents asking questions
Put the sign up if you need to step out
Lock up at 9 PM and return the key to the guard
What are examples of violations of the drinking policy?
Excessive intoxication
Drinking games and devices that promote rapid consumption (funnels)
Alcohol in bulk quantities (kegs)
Drinking in the communal areas
Sale of alcohol
What is the Wattage restriction of the electronic appliances in the room?
All appliances must be less than 3000W (2000W additional excluding microwave)
What is at least one expectation residents must follow regarding noise?
Keeping volume to a reasonable level and complying when asked to lower sound
Use of amplifiers or P.A. systems in the residence halls are prohibited.
Musical instruments must be played only in designated practice areas and not during quiet hours
These are agreed-upon guidelines introduced by an RA to help ensure a safe and respectful mediation space.
ground rules
RAs may not do what while being on-duty/on-call?
Drink alcohol
Leave the duty phone/call phone unattended
Be farther than 10 min walk from dorms
Ignore a call from campus safety/pro staff
What does CUSP stand for and what does it help you identify?
C- Cold,Clammy Skin,
U- Unresponsive
S- Slow, Shallow Breathing,
P- Pale, Puking
Helps identify excessive intoxication
Name three outside furnitures that are allowed in the Residence Hall:
Desk chairs
Lamps (only non-halogen bulbs)
Media stand, bookcase, or nightstand <2 meters. Total meters can be calculated by adding the longest width, the longest height, and the longest depth together when fully extended (such as legs or sides).
When is it required for residents to get their roommates' approval for guests?
Residents should tell their roommates whenever they’re bringing guests as courtesy
It is required to let them know when you bring guests during quiet hours
An RA avoids judging, blaming, or advocating for one perspective in order to preserve this essential stance during mediation.
neutral/impartial
You’re scheduled for duty on Wednesday night. On Thursday morning, you plan to drop off the Duty Bag late. What steps should you take?
Reach out to other RAs in the group chat to see if anyone can help drop the bag off on time.
Reach out to your supervisor to let them know you will be returning the bag late and when it will be back
The bag must be back by 11am latest (if you can’t make this find an RA to help drop the bag off)
When doing Hospital Run, what are three don’ts?
Don’t sign any forms on behalf of the resident.
Don’t call the resident’s family members / make calls on behalf of the resident. If needed, ask Pro-Staff or Admin to follow-up.
Don’t leave the hospital without permission from the Professional Staff-on-Duty.
Name 6 items that are fire hazards and should not be in the room.
Flammable Decorations
Natural or Artificial Evergreens (plants)
Non-University issued furniture
Electric heaters
Electric blankets/pads
Portable air conditioners
Hot plate burners
Halogen lights
Candles
Incense
Outdoor grills or any other type of open flame or open coil device
Explosives, fireworks, firearms, or ammunition
Air mattresses* (*unless approved by Moses Center) and other inflatable furniture
Any other object found to block easy egress from a resident’s room
All appliances must be less than 3000W
What are three actions that violate the NYU Shanghai guest and visitor policy when bringing in a guest?
Using someone else’s ID to swipe a guest in
Bringing guests without proper ID check-in
Hosting overnight guests.
This communication technique involves restating someone’s words in your own language to confirm understanding and help de-escalate conflict.
active listening
RAs should do this after each incident or program
Reflect on what went well/didn’t work well
Take attendance
Debrief with supervisor