Random
Handbook Hour
Resonate Lore
Penny Lore
Handbook Application
100

What was one encouragement Marissa shared in the 'general' slack channel audio message this week? 

Be your authentic self! annnnd, Resonate is doing cool stuff and you all are a part of that

100

How many PTO hours do employees have per year?

50

100

What was Marissa's mentor's name? 

Susan- the best support a person could ask for!

100

How old did the Humane Society think Penny was when first adopted?

2 years old


100

Under what circumstances is info shared with Marissa or Reid NOT shared with the rest of the team?

If you say so!

200

This is a two part answer! There's a practical step as well. What should you do if a parent seems stressed/out of sorts? 

...offer food and drinks from the kitchen or cart.

...reach out. Ask about what might be on their mind. This can provide insight into the client’s world, and it is a natural nurturing human thing to do. Spending time checking in with guardians is a part of our job as well.

200

What do I do with client-completed paper documents (like the phq9) after I upload into Clinic Source? 

Shred it

200

How old was Marissa when Resonate started?

21

200

What is Penny's favorite kind of treat in the whole world?

Beef liver


200

Which floor of the building are all 'sharps' kept, AND where is the one hidden sharp on the other floor?

2nd, and cooking knife tucked away on the first floor cabinet above the sink

300

Which two team members say in their team bios that they will likely not contribute to group discussions?

Meghan and Amy

300

How many days in advance do you need to request time off? 

7

300

Who was Resonate's first FT employee?

Reid
300

What was (likely) the most traumatic event in Penny's life?

She was also in Marissa's car wreck, three years ago

300

When do we physically restrain a client?

Trick question, because of course, we do not

400

Which team member self admittedly needs help considering the emotional repercussions of their words?

Marissa

400

Finish the sentence of Resonate's stance on how team members treat other team members, and where all our policies flow from: "we keep each other _____". 

"We keep each other safe". 

400

Resonate previously held sessions out of which 3 previous locations? Name each one. 

Marissa's condo, ABA clinic (ahhhhh!), and a teeny tiny space off Academy

400

How long did it take Penny to get through all of therapy dog training?

3 years!

400

If an incident occurs where there is harm to the therapist or client in a session or elopes off premises....

...then an incident report must be made. Reference this in "Employee and Intern Info" > "Employees" > PASA Incident report. Save to client's file

500

How many music therapists does Resonate currently employ?

8

500

There are 3 main tenants of our mission statement. What are they, generally?

  • We are committed to serving our Colorado Springs community with authentic and quality care.
  • We strive to create genuine connections through music.
  • We promise to put our clients first by fostering a welcoming environment for exploration and growth.
500

Where can you find both little intern versions of Cassie and Meghan?

Marissa's desk!

500

What physiologic symptom is Penny trained to alert to/check in on a client?

Increased heart rate
500

What is our FIRST rule for initial sessions, in terms of therapist approach?

NO expectations!

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